Life Enrichment and Volunteer Coordinator

Responsibilities

• Collaborate with staff, residents, community partners, and volunteers to develop a comprehensive activities program that aligns with residents' interests and preferences.
• Plan, organize, and implement, with volunteer and resident support, a diverse range of activities, including exercise classes, arts and crafts sessions, educational workshops, safety seminars, cultural events, outings, and entertainment programs.
• Ensure activities are inclusive and cater to the varying abilities and interests of residents.
• Promote resident engagement and participation in activities through effective communication, encouragement, and enthusiasm.
• Create and maintain marketing materials and calendars to promote resident engagement.
• Recruit, train, supervise, and appreciate activity assistants or volunteers to support organizing and running programs.
• Develop resident leadership as a source of volunteer support.
• Delegate tasks and responsibilities effectively to ensure smooth execution of activities.
• Provide ongoing feedback, training, and support to direct reports to enhance their performance.
• Care for the safety and well-being of residents during all activities and outings, ensuring that appropriate precautions are taken to prevent accidents or injuries.
• Identify residents in need of supportive services and refer them to a BHP Resident Services Coordinator.
• Evaluate the effectiveness of the activities program on an ongoing basis, based on feedback from residents, attendance, and outcomes for each activity or event.
• Evaluate and refine activity offerings based on feedback and data.
• Stay current on trends and best practices in resident engagement, community-based programming, healthy aging, accessibility, and inclusive activities programming.
• Represent BHP through participation in professional organizations, meetings, and public speaking events.

Qualifications

• Bachelor's degree in human services, social work, recreation, gerontology, community development, or a related field; OR at least two years of relevant experience in activities/program coordination, volunteer coordination, resident engagement, human services, or a related field; OR an equivalent combination of education and experience.
• Knowledge of community resources and ability to foster positive relationships with community partners.
• Knowledge of and/or experience working with individuals with special needs such as people with disabilities, people who have experienced homelessness, and/or seniors.
• Demonstrated time management and organizational skills.
• Excellent communication and interpersonal skills, with compassionate and patient demeanor.
• Knowledge of or experience working with diverse populations, including older adults, people with disabilities, families, and individuals who have experienced homelessness, and an understanding of how to develop inclusive and accessible activities and programs responsive to varying needs and abilities.
• Knowledge of and use of good customer service skills.
• Ability to work independently and to assume responsibility for completion of complex workload without close supervision.
• Familiarity with computer programs, such as Word, Excel, Outlook, and ability to create marketing materials.
• Ability to travel between BHP housing communities and other work-related locations throughout the City of Boulder.