Life Care Manager

Responsibilities

• Conducts comprehensive assessments of clients; functional, cognitive, medical, social, and emotional needs, evaluating their health, emotional state, finances, and legal needs.
• Identifies actual and potential concerns.
• Affords assistance to clients and their care team with decisions on aging, disability, services, and long-term care planning.
• Creates goal-oriented care plans to address concerns.
• Responds quickly to emergencies and high-risk situations.
• Presents recommendations to the client and care team, involving all relevant parties in decision-making.
• Implements and maintains the care plan, addressing obstacles and updating goals as needed.
• Performs periodic reassessments to ensure the care plan meets goals and adjusts based on feedback.
• Captures care coordination, arranges services, and makes referrals for clients.
• Facilitates communication between the client and care team, advocates for the client, and coordinates care across doctors and specialists into a seamless plan.
• Provides ongoing coordination for some clients.
• Navigates families through crisis to proactive planning for transitions or medical changes.
• Guides families from crisis to proactive planning for transitions or medical changes.
• Navigates complex family dynamics while empowering older adults and their care team.
• Competes documentation promptly per Honora’s Service Level agreements.
• Follows client lifecycle processes and improves workflows.
• Proactively expands skills, stays updated on elder care trends, and understands Honora’s services and client needs.
• Demonstrates strong attention to detail, resourcefulness, organization, and professionalism.
• Multi-tasks, takes initiative, and thrives in a fast-paced, entrepreneurial team.
• Demonstrates strong verbal and written communication skills in English.

Qualifications

• Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or a related field.
• 3-5 years’ experience working with older adults and families.
• Excellent clinical skills; knowledge of family dynamics and family systems.
• Highly organized, ability to work in non-traditional, highly professional work environment, and manage fee-for service caseload effectively.
• Outstanding interpersonal and communication skills.
• Knowledge and comfort using electronics including a “smart phone”, laptop/desktop computer.
• Ability to drive with access to a vehicle.
• Obtain and/or maintain membership in the Aging Life Care Association (ALCA).
• Obtain and maintain certification as required by ALCA.