Lien Resolution Specialist

We need to output HTML fragment with sections: h3 headings for sections present with real content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO etc. Must preserve all substantive info. Must not create sections for Pay/Schedule/Benefits unless posting actually states them. The posting includes "Compensation & Benefits" with details: Competitive salary commensurate with experience (that's vague, but it's a statement; we need to see if we should include Pay section? The rule: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So "Competitive salary commensurate with experience" is placeholder-like; we should not create a Pay section if it's just that phrase. However there are also benefits listed: medical, dental & vision, hospital plans, 401(k), life insurance, disability, HSA/DC FSA, EAP, tuition assistance, paid time off and paid holidays. Those are substantive benefits. So we can include a Benefits section with those details. Pay section should be omitted because only "Competitive salary commensurate with experience" which is placeholder. Schedule: "Position Type: Full Time (8:30 AM - 5 PM EST)" That's schedule info. Should we include Schedule section? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state schedule: Full Time (8:30 AM - 5 PM EST). That's specific enough. So we can include Schedule section with that info. Location: "Location This position is open to work at our office 5 days a week. Office Locations: 535 5th Ave New York, NY 10017". That's location info; we could include maybe a Location section? Not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Location is not in list, so we should not create a heading for it. Instead we should fold minor metadata into a short

or drop it. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." Location is minor metadata; we can include it in a

perhaps under a generic paragraph? But we need to preserve all substantive information. Location is substantive? It's location of office. Could be considered minor metadata but still we need to preserve. We can include it in a

without a heading. Probably best to include a

with location info. We also have Company Description at start; that is substantive. Should we include an About the role or About the company? The allowed headings include About the role. The company description is about the firm; we could put under About the role? Actually About the role is for role description; but we have a Job Description section later. The company description could be considered "About the role"? Not exactly. But we need to include a section only when posting has real, specific content for it. We have content for About the role? The job description includes "Put your negotiation skills to work..." etc. That's more like role summary. Could treat that as About the role. Or we could create a section "About the role" with that paragraph. Then Responsibilities: list of duties under "What You’ll Do". Requirements: maybe "What You Bring". Qualifications: separate list. Skills: maybe bilingual etc. But we need to avoid thin sections. Let's map: - About the role: could be the introductory paragraph: "Put your negotiation skills to work helping injured clients keep more of their settlement. The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Specialist to negotiate medical balances and move settled cases toward closing. If you take ownership of your files, follow through consistently, and deliver results in a high-volume environment, we want to hear from you." - Responsibilities: the bullet list under "What You’ll Do". We'll make

• . - Requirements: maybe "What You Bring" (at least two years... bilingual... ability to manage high-volume...). That's requirements. - Qualifications: the list under "Qualifications" (bilingual, experience negotiating hospital and provider reductions, experience preparing closing statements, knowledge of PIP, etc). Could be separate. - Skills: maybe overlapping; but we could combine Qualifications and Skills? The instruction: prefer a few substantive sections over many thin ones. Could merge Qualifications and Skills into one section called Qualifications (or Requirements). But we already have Requirements for experience. Qualifications list includes specific knowledge. Could be considered Qualifications. We'll make a Qualifications section. - Benefits: we have benefits list. - Schedule: we have schedule. We should not include Pay. We need to exclude boilerplate: EEO, equal opportunity, scam warning, etc. Also "Join Our Team" paragraph maybe could be considered part of About the role? It's a call to action; but we can keep as part of About the role or maybe as a separate paragraph but not a heading. The instruction: remove duplicated lines, application instructions. "Join Our Team" is not application instruction but could be considered boilerplate? It's a motivational paragraph; we can keep as part of About the role maybe. Also "Apply today and become part of a team..." is application instruction? It's encouraging to apply; could be considered application instruction. The instruction says remove application instructions. So we should remove that paragraph. Also "The Ward Law Group is not accepting unsolicited assistance from search firms..." is legal boilerplate; remove. Also EEO statement; remove. Also immigration verification statement; remove. Thus final HTML will have sections: About the role (h3), Responsibilities (h3), Requirements (h3), Qualifications (h3), Benefits (h3), Schedule (h3). Plus maybe a

  for location and company description? Actually company description is at start before job description; we could incorporate that into About the role or maybe a separate section "About the company"? Not allowed headings. So we can include it as a

  before the first heading or within About the role. The About the role currently is the role summary; we could prepend company description as a

  before the heading? But we need to output only HTML fragment; we can have multiple

  and headings. The instruction: Use

  for section headings. Use

  • for any list of duties/requirements/benefits, and

    for prose. So we can have prose paragraphs outside headings. Thus structure:

    Company Description paragraph(s)

    About the role

    Put your negotiation skills to work...

    Responsibilities

    ...

    Requirements

    At least two years...

    maybe also bullet list? Actually "What You Bring" is a list of items; we can make
    .

    Qualifications

    ...

    Benefits

    ...

    Schedule

    Full Time (8:30 AM - 5 PM EST)

    Location: we can add a

    after schedule or before. We must not repeat job title. Not include headings like "Job Description". Good. Now extract content precisely. Company Description: The block starts with "Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, Our Mission Is Simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time." We need to preserve all substantive information; we can keep as a paragraph(s). Might be long but okay. Now About the role: The paragraph after Job Description: "Put your negotiation skills to work helping injured clients keep more of their settlement. The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Specialist to negotiate medical balances and move settled cases toward closing. If you take ownership of your files, follow through consistently, and deliver results in a high-volume environment, we want to hear from you." That's it. Responsibilities: bullet list under "What You’ll Do". Let's extract each line: - Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures. - Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation. - Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements. - Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing. - Maintain accurate balances, negotiation notes, agreements, and case updates in Litify. - Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements. - Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney. - Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy. We'll put each as

    • . Requirements: "What You Bring" list: - At least two years of hands-on plaintiff personal injury reductions experience. - Direct experience negotiating hospital and medical provider balances, with the ability to explain your strategies and measurable results. - Experience independently managing reductions from balance verification through written agreements and closing coordination. - Bilingual English and Spanish, with strong negotiation and client communication skills. - Ability to manage a high-volume caseload using legal case management software; Litify experience preferred. We'll make
      . Qualifications: list under "Qualifications" (first occurrence) and also second "Qualifications" block (duplicate). Need to combine without duplication. Let's extract unique items: First Qualifications block: - Bilingual English and Spanish. - Experience negotiating hospital and provider reductions. - Experience preparing closing statements and settlement disbursements. - Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices. Second Qualifications block (under "Qualifications" again): - Bilingual in English and Spanish. - Experience negotiating hospital and medical provider reductions. - Experience preparing closing statements and settlement disbursements. - Knowledge of PIP, medical lien reductions, insurance liens, Letters of Protection (LOPs), and medical provider billing practices. - Experience negotiating directly with medical providers within a plaintiff personal injury law firm. - Prior experience working in a reductions department. - Experience managing a demand department or overseeing demand teams (preferred, but not required). Combine unique items (avoid duplicates). Let's list: - Bilingual English and Spanish.