Lien Resolution Specialist Workers Compensation

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

About the role

We are currently looking for a Medical Only Workers Compensation Claims Service Representative who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

Responsibilities

• Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
• Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
• Provide fair, equitable and timely claim disposition, consistent with our standards.
• Use analytical skills to make decisions and resolve issues inherent in handling claims.

Requirements

• High School Diploma or GED
• Minimum of 1 year of related experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
• Computer experience with related claims and business software

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.