Licensure Coordinator

We are looking for a Licensure Coordinator to support licensure-related administrative work within a health insurance environment in Minnesota. This long-term contract position is well suited for someone who excels at coordinating documentation, maintaining accurate records, and delivering responsive service to internal and external stakeholders.

Responsibilities

• Coordinate licensure and renewal activities by tracking deadlines, preparing required documentation, and following established procedures to support timely completion.
• Review records, forms, and supporting materials for accuracy and completeness, resolving discrepancies and ensuring information is properly documented in internal databases.
• Provide attentive customer service by responding to questions from staff, partners, and other contacts regarding status updates, requirements, and process steps.
• Process payments and related administrative transactions with careful attention to detail, maintaining accurate records and supporting financial documentation needs.
• Conduct quality checks and routine audits to confirm compliance with operational standards, identify errors, and support corrective follow-up when needed.
• Maintain and update data across web-based platforms and internal systems to ensure licensure information, demographics, and case details remain current.
• Monitor aging items, missing documentation, and outstanding invoices, escalating issues appropriately and helping drive timely resolution.
• Support reporting and operational review activities by organizing information, tracking trends, and assisting with process improvement efforts across the team.

Requirements

• Experience in administrative coordination, business operations, licensure support, or a related function within a regulated environment.
• Strong written and verbal communication skills with the ability to interact professionally with a wide range of stakeholders.
• Demonstrated ability to deliver accurate work, follow procedures closely, and maintain high quality in a fast-paced setting.
• Proficiency with databases, web-based applications, and standard office systems used for tracking, review, and documentation.
• Background in payment processing, record review, auditing, or other detail-driven operational tasks is preferred.
• Ability to prioritize multiple assignments, manage deadlines effectively, and work independently with limited oversight.
• Experience in health care, insurance, or another compliance-focused industry is strongly preferred.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in company 401(k) plan.

All applicants must be legally authorized to work in the United States.