Licensing Manager, Ring Alarm Operations, Ring Subscriptions

Key job responsibilities

• Prepare and submit complete license applications to state regulatory agencies, tracking each through approval and responding to requests for additional information
• Research and master state-specific licensing requirements including application forms, background checks, fingerprints, testing, continuing education, and fees
• Cook up background checks, fingerprinting appointments, and testing requirements to ensure all components are completed on schedule
• Maintain detailed tracking records of application status, agency response timelines, and required follow-up actions
• Document successful processes and common pitfalls to build a comprehensive licensing playbook that scales Ring's operations

A day in the life

• Manage license applications across multiple states—checking statuses, responding to agency requests, and researching requirements
• Cook up background checks and fingerprinting while maintaining detailed tracking records
• Sometimes build checklists from state regulations, other times assemble application packages or follow up on approvals
• Collaborate with internal teams, updating stakeholders and sharing insights

About the team

You'll join Ring's Licensing and Compliance team, a group dedicated to enabling Ring's expansion into new markets through regulatory excellence. The team manages licensing requirements across multiple states and works closely with legal, operations, and business development partners. We value execution, attention to detail, and the ability to navigate complex regulatory environments. You'll work remotely with an experienced team that provides guidance while giving you ownership over your assigned states. We're building the foundation that allows Ring to serve customers nationwide.

Internal job description

This role offers an opportunity to contribute directly to Ring's market expansion strategy. If you have Private Protection Officer experience or a background in law enforcement or military, this position allows you to leverage that expertise in a new way.

Basic Qualifications

• 5+ years of program or project Management experience
• Knowledge of Microsoft Office products and applications at an advanced level

Preferred Qualifications

• Project Management Professional (PMP) or equivalent certification
• Active relevant licenses in one or more states