Alarm and Security Service Technician - Access Control

About the role

The Integrated Fire and Security Solutions Fort Myers, FL branch is seeking a skilled Access Control Technician to join our team! This role involves the service of Access Control and security systems while ensuring compliance with industry codes and regulations.

Responsibilities

• Service, program, and troubleshoot access control systems, including controllers, readers, door hardware, power supplies, and low-voltage wiring.
• Read and update system drawings, wiring diagrams, and as-built documentation.
• Configure system software, user permissions, schedules, and integrations with video or intrusion systems.
• Verify materials, equipment, and device placement for accuracy before installation.
• Identify scope gaps or field changes and communicate them to leadership.
• Ensure quality and code compliance, including NEC and applicable NFPA standards.
• Perform system testing, device validation, and troubleshooting to ensure full functionality.
• Cook up coordination with internal teams, GC, subcontractors, and clients for smooth project execution.
• Stay current on emerging access control technologies and industry best practices.

Requirements

• 3–4 years of experience in low-voltage or electronic security service/installation, with hands-on access control experience.
• A High School Diploma or GED.
• Working knowledge of access control equipment and door hardware.
• Ability to read technical drawings and wiring diagrams.
• Strong troubleshooting, organization, and time-management skills.
• Proficiency with laptops, mobile tools, and system programming software.
• Ability to obtain required Florida low-voltage/security certifications (FASA/BASA if applicable).
• Understanding of NEC requirements and general low-voltage standards.
• Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.

Qualifications

• Technical school certification or associate degree in electronics, IT, or related field.
• Manufacturer certifications (LenelS2, AMAG, Software House, Brivo, etc.).
• Experience integrating access control with video, intrusion, or networked security systems.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving abilities.

Benefits

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

We offer a comprehensive benefits package that includes:

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities and more!

Pay

Commensurate with experience.

Schedule

Varies based on location and shift.