Licensing Coordinator - in Office

About the role

This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multiple states and branches in the US. Depending on state coverage, additional processing for sales tax and/or personal property tax payments may be required.

Responsibilities

• Create state paperwork needing to procure title and registration on new or transfer in units.
• Cook up any other needed documents with domicile shop such as weight slips, VIN verifications etc.
• Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title.
• Upon receipt of renewal notices from state: open, sort, prep renewal docs, submit for review.
• Subsequently process annual renewals for existing equipment.
• Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).
• Input payment information into system complete with receipts and unit breakdown for fees remitted.
• Perform other duties as assigned.

Qualifications

• H.S. diploma/GED required.
• Three (3) years or more customer service experience preferred.
• MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required.
• Workday intermediate preferred.