Licensing Aide

Responsibilities

• Accurately enter data of statistical information into the State’s database.
• Maintain the database and make corrections for reporting accuracy.
• Provide guidance and support to 39 cities and towns and the public.
• Support customers making in-person requests.
• Issue Vital Records in response to in-person and mail/online requests.
• Perform a variety of generic clerical tasks including typing, filing, recordkeeping, phone coverage, etc.
• Perform related work as required.

Knowledge, Skills, and Abilities

• Excellent organizational skills.
• Ability to multi-task.
• Proficient in Microsoft Office applications such as Outlook, Excel, Word, etc.
• Strong articulation over the phone and email.
• Ability to maintain confidentiality of records and information.
• Ability to interact professionally and courteously with the public and licensees.

Education and Experience

Education: Graduation from a senior high school.

Experience: Employment in a clerical or related position involving the exercise of independent judgment in the processing of various transactions.

Or any combination of education and experience that is substantially equivalent to the above.