Licensed Premier Relationship Banker

About the role

This position is responsible for building full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners. Strengthens and manages existing relationships by providing financial advice, partnering with investment and insurance specialists to offer goals-based planning advice and services. Provides guidance and fulfills loan and deposit needs, ensuring appropriate banking products and services align with the customer's financial goals. Cultivates strong relationships with branch and business banking teams within a defined bank Area and/or specific market, as well as with mortgage, FCIS, and other sales partners to build and manage full financial relationships.

Responsibilities

• Sales: Achieve individual and/or team financial, production, and relationship results relative to assigned metrics and goals. Results should align with community needs and support the organization’s commitment to diverse lending. Engage with customers, prospects, and referral sources through proactive outreach. Represent the Bank in the community by attending and participating in civic and community events to generate additional business and identify potential CRA opportunities.
• Engage in sales practices that create value for both the customer and the bank. Partner, plan, and prepare to ensure conversations provide relevant financial guidance for informed decisions.
• Service Standards: Foster collaborative partnerships that deliver value for customers, prospects, and colleagues. Initiate conversations to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; take prompt action to address immediate needs. Proactively seek ways to optimize performance by seeking coaching, supporting Bank initiatives, and leveraging tools to enhance activities.
• Operations and Administration: Comply with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency. Results may include accountability for individual contribution as well as team performance.

Requirements

• Bachelor’s Degree and 2 years of experience in financial services relationship management, retail banking, private banking, or wealth management or High School Diploma or GED and 6 years of experience in the same fields.
• Preferred: 1+ years in a licensed role.
• Must have or obtain a Series 6 or 7, 63, and state-specific life insurance licenses within 120 days of hire.
• Must complete federal registration and annual renewal as required by the SAFE Act.
• Must possess a valid driver’s license. Position requires frequent driving to other offices, bank customers, etc. (Bank car not provided).

Skills

• Application of a structured sales process
• Providing financial guidance and expertise
• Financial literacy and analysis
• Credit underwriting
• Knowledge of retail banking products and services
• Business development
• Financial plan conversations
• Knowledge of securities products and services

Benefits

Benefits are an integral part of total rewards, and First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.