Licensed Practical Nurse - Clinic

Responsibilities

• Completes requests for office visits, outside patient testing and routine information in an accurate & timely fashion
• Demonstrates competency and accuracy in all work tasks
• Courteously answers telephone, properly routing calls & taking complete & accurate messages as required
• Helps to assess the medical and nursing care rendered by self and others within the practice, identifying any need for improvement and communicates this information to superiors
• Accurately assists in the assessment of the health status of patients coming to or telephoning the practice for assistance and/or information
• Aids in the billing process, providing information relative to office visits to appropriate personnel within the office
• Is well versed with operation of routine office practice equipment and consistently operates them in a safe fashion, including safe disposal of waste and proper handling of used linens
• Accurately prepares medications, including injectables, for administration to patients, as directed by Office Physician
• Fills in and assists other office staff members during their absence or work overloads

Critical Thinking

• Uses interpersonal or communication skills with individuals to achieve desired or acceptable patient outcomes/responses and/or a perception of satisfaction; maintains forthright and honest behavior at all times
• Uses appropriate internal and external resources to resolve, meet or exceed patient and family health care needs
• Affirms delivery of quality patient care rendered by: A) identification of problems B) assisting in the assessment of patient health status
• Effectively plans the use of time at work, setting priorities, assisting others as necessary, and is creative in the use of extra time
• Inspires confidence from patients, visitors and families by performing and communicating in a courteous and professional manner at all times
• Demonstrates a knowledge of corporate policies regarding fire and safety, handling hazardous materials (if applicable) and infection control
• Clearly explains to the patient, and, if necessary, their family members, the therapy, tests and/or treatments planned for them
• Consistently demonstrates the ability to assess a situation, consider the alternatives and properly choose an appropriate course of action, thus exhibiting good problem-solving skills

Interpersonal Relations

• Willing to accept the mission and values of OLOAH and to diligently integrate those values when dealing with patients, family, visitors, physicians, supervisors and fellow office personnel
• Promotes the organizations goals and mission by participating in assigned committees, implementing planned changes in projects & activities, and reporting to Physician or Office Manager any suggestion for positive changes within the office which might improve the quality and/or quantity of work performed
• Affirms the maintenance of a comfortable, orderly, safe, clean and private patient care environment
• Assists in the orientation of new personnel to the office, as required
• Establishes and maintains good rapport and spirit/level of cooperation with other office staff members; initiates actions to improve and/or resolve conflicts in the office: with co-workers, patients, and/or families and other hospital departments
• Greets patients, family members and visitors to the office in a friendly, courteous manner and professional manner, responding with empathy and positive feedback
• Ensures that all patient information and hospital business is secured by not gossiping
• Adheres to HIPPA Guidelines

Qualifications

• Education: Graduate of Accredited LPN program
• Licensure: Current Louisiana License as LPN and BLS Certification

About Us

Our Lady of the Angels Hospital is part of FMOL Health. The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals. Our Lady of the Angels Hospital’s exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.