Jobs · Management · Massachusetts

Licensed Plumber

Roto-Rooter Plumbing and Drain Service · Stoughton, MA · 3 mo ago
Management$100k–$110k/yrFull-time

Overview

Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Founded in 1935, Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay, flexible work schedules and top benefits.

Responsibilities

  • Responds promptly to customer service calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service sales.
  • Proficiently installs and repairs various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
  • Conducts sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters.
  • Ensures thorough cleaning and restoration of work sites to meet pre-job conditions.
  • Prepares invoice, totaling costs of services/products provided.
  • Collections payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
  • Collections payment and moves on to the next service call.

Requirements

  • A valid driver’s license.
  • Required to hold a State plumbing license.
  • Three or more years of repair and service plumbing experience required.
  • Proven track record in the sale of plumbing products and services required.
  • Full knowledge of plumbing systems is essential for performing duties.
  • Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment.
  • Journeyman license or equivalent certification as specified by the state in which branch operates and performs service.
  • Must have good written and oral communication skills for effective customer service.
  • Must have excellent communication and interpersonal skills in client and co-worker relations.

Benefits

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • Matching 401K Retirement Savings Plan
  • Tuition Reimbursement
  • Profit Sharing

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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