Licensed Plumber

Responsibilities

• Responds promptly to customer service calls
• Conducts thorough inspections of plumbing issues
• Accurately diagnoses problems
• Offers effective solutions and estimates
• Successfully closes service sales
• Proficiently installs and repairs various plumbing fixtures
• Conducts sewer and drain cleaning services in diverse environments
• Ensures thorough cleaning and restoration of work sites
• Prepares invoice, totaling costs of services/products provided
• Collects payment and explains Roto-Rooter guarantee

Requirements

• A valid driver’s license
• Required to hold a Wisconsin state plumbing license
• Three or more years of repair and service plumbing experience required
• Proven track record in the sale of plumbing products and services required
• Full knowledge of plumbing systems is essential for performing duties
• Must gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment
• Journeyman license or equivalent certification as specified by the state in which branch operates and performs service
• Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law
• Must have good written and oral communication skills for effective customer service
• Must have excellent communication and interpersonal skills in client and co-worker relations

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

About the Role

Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider, operating in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.