Licensed Plumber
Overview
Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay with an average salary of $80,000-$120,000, flexible work schedules and top benefits. Our plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements.
Responsibilities
- Responds promptly to customer service calls, conducts thorough inspections of plumbing issues, accurately diagnoses problems, offers effective solutions and estimates, and successfully closes service sales.
- With the necessary licensing, proficiently installs and repairs various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners.
- Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters.
- Ensure thorough cleaning and restoration of work sites to meet pre-job conditions.
- Prepares invoice, totaling costs of services/products provided.
- Collects payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
- Collect payment and move on to the next service call.
Requirements
- A valid driver's license.
- Required to hold a State plumbing license.
- Three or more years of repair and service plumbing experience required.
- Proven track record in the sale of plumbing products and services required.
- Full knowledge of plumbing systems is essential for performing duties.
- Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment.
- Journeyman license or equivalent certification as specified by the state in which branch operates and performs service.
- Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
- Must have good written and oral communication skills for effective customer service.
- Must have excellent communication and interpersonal skills in client and co-worker relations.
Benefits
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing