Licensed Medicare Benefit Advisor

About the role

The Licensed Medicare Benefit Advisor position is available in all U.S. States except for AK, CA, CO, HI, NM, WA, & WY. The AHB Benefit Advisor is responsible for driving Medicare Sales through professional and consultative selling on plan options in prospect areas while in an inside sales environment. Additionally, Benefit Advisors may have some opportunity with some IFP (Individual & Family plans) and Ancillary Product Sales through consultative selling on plan options.

Responsibilities

• Receives inbound calls from customers who have questions on health insurance options in 20-50 states
• Aids with escalated customer issues
• Maintains a positive customer experience with excellent customer satisfaction
• Mets sales and productivity goals on a daily, weekly, monthly, and annual basis
• Updates customer file in CRM with summary of interaction
• Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team
• Makes outbound sales calls on a variety of sales campaigns
• Recommends plans and enrolls prospects based on the customer's needs
• Quotes, presents, and closes sales while overcoming objections
• Makes outbound follow up calls to prospects

Requirements

• Must currently hold an Active General Lines L&H License in state of residence
• At least 1 year of sales or related experience preferred
• Excellent work ethic and adherence to work schedule
• Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule
• Able to navigate multiple computer programs at one time
• Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment
• HS Diploma or GED is required

Essential Duties

• Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs

Job Requirements

• At least 1 year of sales or related experience preferred
• Excellent work ethic and adherence to work schedule
• Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule
• Able to navigate multiple computer programs at one time
• Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment
• HS Diploma or GED is required

Skills

• Customer Experience (CX)
• Inside Sales
• Meeting Goals
• Sales Compensation

Benefits

• Total compensation range for this position is $55,000.00 - $100,000+ per year (Salary + Uncapped Monthly Medicare Discretionary Incentive Plan)
• Eligible for Allstate’s full employee benefits from day one, including health insurance, pension, 401(k), tuition reimbursement, well-being programs and so much more
• Generous PTO policy
• Comprehensive training offerings

Pay

The candidate(s) offered this position will be required to submit to a background investigation. The total compensation offered for this position is $55,000.00 - $100,000+ per year (Salary + Uncapped Monthly Medicare Discretionary Incentive Plan).

Schedule

Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.