Licensed Massage Therapist

About Woodhouse

Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care and modern luxury. Offering signature massages, facials, body treatments, and more, Woodhouse provides guests with a holistic approach to wellness that lasts long after they leave the spa. With 90+ locations nationwide, Woodhouse is the gold standard of neighborhood spas, powered by a commitment to an unparalleled spa experience that focuses on total well-being.

Purpose

Massage Therapists play a crucial role in enhancing the overall spa experience by providing exceptional massage and body treatments using an assortment of therapeutic approaches. Massage Therapists must be personable with nurturing qualities, attentive to the guests' needs, and have a passion for wellness in a luxury spa setting.

Responsibilities

• Obtain the education and licensure required to perform bodywork services within the state.
• Perform massage therapy and body treatments according to the treatment protocols provided.
• Welcome each guest and properly introduce yourself.
• Prepare the guest for services according to the treatment protocols.
• Review the guest’s intake form for any valuable information.
• Perform up to a combination of 7-8 different massages/body treatments per day.
• Educate the guest about the benefits of the service(s) performed.
• Offer enhancements that pair with the guest’s chosen massage/body treatment and educate them on the benefits of the enhancer(s).
• Educate the guest on the products used during the service.
• Recommend retail home care products and explain how to use them properly.
• Communicate current spa promotions to guests.
• Allow the guest to relax by only speaking when spoken to.
• Document pertinent guest information in their records.
• Maintain organization of the treatment rooms and preparation areas.
• Follow all Woodhouse Spa policies.
• Perform all Woodhouse service offerings and Signature protocols.
• Ensure proper lighting, music, cleanliness, and aromatherapy are present.
• Support the needs of the team and the location.
• Maintain the proper care of the spa tools and equipment.
• Ensure safety, sterilization, and sanitation procedures are followed.
• Perform other duties as assigned.
• Communicate with staff and management to ensure the location runs smoothly and according to the schedule.
• Maintain professionalism and discretion at all times.
• Renew licensure as required by the state, prior to the license expiration date.
• Obtain continuous education per state licensing requirements and/or Woodhouse Spa requirements.
• Protect the Woodhouse Spa brand.

Qualifications

• Maintain a current Massage license in the state they are practicing in.
• Excellent communication skills.
• Able to assess the needs and wants of guests.
• Exceptional time management skills.
• Work efficiently to solve problems in the moment.
• Available to work weekend, evening, and holiday hours.
• Neat and professional appearance that follows Woodhouse Spa dress code.

Benefits

• Health Benefit Program: As a full-time employee, enjoy access to Medical, Dental, and Vision insurances with various plans to choose from that best fit your needs.
• Safe Harbour 401(k): Eligible to participate in the company-sponsored Safe Harbor 401(k) retirement plan, with up to 4% company match, to help you reach your retirement goals.
• Employee Discount Program for Spa Services: Pamper yourself with a visit to one of our four corporately owned Woodhouse Day Spas.
• Employee Assistance Program: Support for your mental well-being so you can be the best version of yourself.

Pay

This is a non-exempt position. You will be paid minimum wage for training sessions and required meetings, and you remain eligible for overtime pay in accordance with applicable laws. Service compensation is based on a Pay-Per-Service (PPS) model with a Tier system. The pay rate when in service ranges from $34.13–44.47 per hour + gratuity. Full details of the PPS structure and performance expectations will be reviewed with you by spa management.

Schedule

This role requires availability to work a schedule that accommodates the needs of the business, which could consist of days, evenings, and/or weekends.

Work Environment & Physical Requirements

This role requires physical strength to stand on feet for long hours at a time and the ability to lift up to 50 lbs.