Licensed Massage Therapist

Responsibilities

• Provides prompt service with each appointment and performs services within the appropriate allotted time
• Reports to work on time and according to posted schedule
• Performs chair massages at various resort events
• Provides general resort information for guests
• Attends appropriate resort and departmental meetings
• Provides consistent professional body treatments in accordance with spa protocols and accepted certification practices
• Is flexible with schedules, supporting the needs of the spa
• Properly cares for the equipment and uses proper amounts of product to assist with cost controls
• Has complete knowledge and understanding of all services and products while educating and training guests in these areas
• Actively promotes home care programs, meeting minimum retail sales goals
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Upsells other resort services and amenities to guests
• Performs prep work and properly cleans and restocks room as required
• Communicates to management any and all occurrences involving staff or guests in the spa that require attention
• Actively promotes the spa, treatments, services, clinics and retail as well as programs, promotions and/or discounts available
• Handles guests’ questions and concerns professionally and courteously
• Possesses the ability to work without direct supervision
• Maintains a positive attitude and contributes toward a quality work environment
• Regularly attends, participates in and supports training and staff meetings for the spa
• Auxists in all areas of spa operation as requested by management

Qualifications

• High school diploma or equivalent
• At least two years previous experience giving massage and body treatments in a similar setting preferred
• Valid Oregon massage therapy license required
• At least one year customer service experience required
• Must be CPR certified
• Must have a strong passion for assisting guests in attaining their beauty and wellness goals
• Must be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests
• Must be able to work in a fast paced environment
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to deal effectively and interact well with the guests and associates