Licensed Director of Social Services

Job Purpose

Responsible for coordinating and directing Social Services in accordance with federal, state and local regulations, established procedural guidelines and as directed by the Administrator.

Key Responsibilities

• Applies standards of professional Social Service work practice.
• Demonstrates knowledge and respect for the rights, dignity and individuality of each resident in all interactions.
• Demonstrates competency in the protection and promotion of and advocacy for residents’ rights.
• Responds to resident behavioral and psychiatric issues by completing behavioral and psychosocial assessments, providing treatment recommendations and making referrals to appropriate mental and behavioral health providers.
• Captures and tracks grievances.
• Completes psychosocial assessments of residents.
• Captures and coordinates family council meetings.
• Captures and coordinates ancillary appointments as necessary.

Knowledge, Skills, Abilities

• Participates in center/agency surveys (Licensure/JCAHO) and any subsequently required reports.
• Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification as required.
• Attends and participates in mandatory in-services.
• Honors patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
• Complies with corporate compliance program.
• Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
• Follows established safety regulations, to include fire protection and prevention, smoking regulations, infection control, etc.
• Follows established safety procedures when performing tasks and/or working with equipment.
• Performs other related duties as necessary and as directed by supervisor.
• Customer service oriented.
• Should possess good interpersonal skills.
• Communicates well with patients/residents/clients and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents/clients and responds to expressed concerns while displaying a helpful, caring demeanor.
• Answers questions when appropriate in a professional manner.

Minimum Education Required

For buildings with more than 120 beds: Minimum of bachelor’s degree in Social work, or Human Services field such as Sociology, Gerontology, Special Education, Rehabilitation, Counseling or Psychology.

Minimum Experience Required

Minimum of one year of supervised social work experience in healthcare or long term care setting working directly with patients. Previous supervisory experience.

Additional Qualifications

(Preferred qualifications) MSW Preferred.

Customer Service Orientation

Customer service oriented.

Interpersonal Skills

Should possess good interpersonal skills.

Communication Skills

Communicates well with patients/residents/clients and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents/clients and responds to expressed concerns while displaying a helpful, caring demeanor.

Answers Questions Professionally

Answers questions when appropriate in a professional manner.