Licensed Clinical Supervisor (LMHC, LICSW)
Northeast Family Services · Boston, MA · 2 wk ago
HealthcareFull-time
About the role
This position is responsible for managing client relationships and providing exceptional customer service.Responsibilities
- Manage client interactions through phone, email, and in-person meetings.
- Handle inquiries and complaints professionally and efficiently.
- Develop and maintain strong working relationships with clients.
- Collaborate with cross-functional teams to ensure client needs are met.
Requirements
- Bachelor's degree in Business Administration, Communications, or related field.
- Minimum of 2 years of relevant customer service experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
Qualifications
- Strong organizational and problem-solving skills.
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
Skills
- Customer service excellence.
- Effective communication and conflict resolution.
- Team player with excellent interpersonal skills.
Benefits
- Competitive salary package.
- Flexible work schedule.
- Professional development opportunities.
- Health insurance coverage.