Jobs · Healthcare · Massachusetts

Licensed Clinical Supervisor (LMHC, LICSW)

Northeast Family Services · Boston, MA · 2 wk ago
HealthcareFull-time

About the role

This position is responsible for managing client relationships and providing exceptional customer service.

Responsibilities

  • Manage client interactions through phone, email, and in-person meetings.
  • Handle inquiries and complaints professionally and efficiently.
  • Develop and maintain strong working relationships with clients.
  • Collaborate with cross-functional teams to ensure client needs are met.

Requirements

  • Bachelor's degree in Business Administration, Communications, or related field.
  • Minimum of 2 years of relevant customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.

Qualifications

  • Strong organizational and problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Experience with CRM systems.

Skills

  • Customer service excellence.
  • Effective communication and conflict resolution.
  • Team player with excellent interpersonal skills.

Benefits

  • Competitive salary package.
  • Flexible work schedule.
  • Professional development opportunities.
  • Health insurance coverage.

Pay

$50,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM

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