Licensed Clinical Supervisor (LMHC, LICSW)
Northeast Family Services · Chelsea, MA · 2 wk ago
HealthcareFull-time
About the role
This position is responsible for managing client relationships and providing high-quality customer service.Responsibilities
- Manage client interactions through phone, email, and in-person meetings.
- Handle customer inquiries and complaints professionally and efficiently.
- Develop and maintain strong working relationships with clients.
- Collaborate with cross-functional teams to ensure client needs are met.
Requirements
- Bachelor's degree in a related field or equivalent work experience.
- At least 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite.
Qualifications
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Experience with CRM systems is a plus.
Skills
- Customer service skills.
- Communication skills.
- Problem-solving skills.
- Teamwork.
Benefits
- Competitive salary.
- Flexible work schedule.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts.