Licensed Benefit Advisor-FULLY REMOTE
About the role
This position will be working in the EST time zone and is fully remote.
Responsibilities
- Selling and enrolling retirees into appropriate insurance products including but not limited to health, prescription drug, vision, dental plans, and advising Pre-Medicare eligible recipients of their options.
- Conducting needs analysis and assisting retirees in selecting an appropriate plan for their needs.
- Providing Medicare education and offering customer service assistance.
- Maintaining the highest levels of integrity, being responsible, disciplined, and producing quality work.
- Passing licensing exams (AHIP and carrier certifications) annually.
- Identifying Medicare prospects' needs using a needs analysis-based selling approach, accurately answering questions, addressing concerns, and recommending appropriate plans.
- Enrolling retirees compliantly and efficiently by reading scripting verbatim.
- Meting and/or exceeding key performance indicators.
- Handling inbound service calls by providing accurate and complete information with the intent of enrolling the customer in the appropriate plan.
- Actively managing all appointments to follow up with a prospect.
- Responding to voicemails within 24 hours, internal chat requests, handling and resolving customer complaints and/or client escalations.
- Maintaining a consistently positive customer experience in a highly ethical and professional manner.
- Using strong computer skills, Microsoft Office proficiency, and experience using multiple screens.
- Absorbing new information and adapting to new processes rapidly.
- Maintaining active resident health (and life if required) insurance license, or ability to renew license prior to start date, and any riders required by state (Med Sup/Illness/Critical Care).
- Accurately providing information and following specific processes for test calls.
Requirements
- Has an active Health License
- Has at least one year sales experience
- Has at least one season of Health sales experience
- Has at least one season of Medicare Sales Experience
- Still Acceptable: Has an active Health License
- Has 0-1 years of sales experience (doesn't have to be utilizing license)
- No Medicare sales experience
Disqualifications
- Not having an active Health license
- Not having CEs done prior to exp if license expires this year
- Having ANY active appointment on license
- Not being flexible to the schedule
- Not being okay with being a captive agent
- Not being okay with the position starting out as "seasonal/temp"
Pay and Benefits
The pay range for this position is $43,680.00 - $43,680.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).
About TEKsystems
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.