License Examiner II / License Examiner III - 190989

The Department of Motor Vehicles (DMV) is seeking a License Examiner to join our team in the Spartanburg branch office. This role offers a rewarding career path in public service, emphasizing teamwork, commitment, and excellent customer service.

About the Role

This position is responsible for administering road test examinations for all classes of driver licenses. The License Examiner III evaluates applicants' skills and abilities to operate motor vehicles safely, conducts written, oral, and automated examinations, and processes various licensing and registration documents.

Responsibilities

• Administer road test examinations for the following vehicle classes:
  • Class A: Any combination of vehicles with a Gross Vehicle Weight Rating (GVWR) of 26,001 pounds or more, provided the GVWR of the vehicle being towed exceeds 10,000 pounds.
  • Class B: Any single unit vehicle with a GVWR of 26,001 pounds or more, or any such vehicle towing another not in excess of 10,000 pounds.
  • Class C: Any single unit vehicle or combination of vehicles that does not meet Class A or B definitions but is designed to transport 16 or more passengers (including the driver) or is placarded for hazardous materials.
  • Class D: Passenger vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class E: Non-commercial single unit vehicles and all non-commercial vehicles not exceeding 26,000 pounds gross vehicle weight.
  • Class F: Non-commercial combination vehicles exceeding 26,000 pounds gross vehicle weight.
  • Class M: Motorcycles.
  • CDLs (if in a CDL Office).
• Determine applicants' physical and mental fitness and competency to safely operate motor vehicles.
• Administer written, oral, and automated examinations to assess applicants' knowledge of laws and driving procedures.
• Perform pre-trip inspections on the general working condition of vehicles operated by applicants.
• Examine, accept, prepare, enter, and print documents required for issuing driver licenses, beginner permits, identification cards, vehicle registrations, license plates, permits, and titles, including requests for repossessed, abandoned, salvaged, homemade, and rebuilt vehicles.
• Edit customer name and address fields in records.
• Process motor vehicle registration requests.
• Research suspension inquiries, modify driver International Registration Plan credentials, and issue automobile dealership licenses.
• Answer customer inquiries regarding driver, vehicle, registration, titling, and insurance requirements via phone and in person.
• Greet and direct customers to appropriate areas in the office.
• Collect required fees and donations for the Donate Life Fund.
• Reconcile and prepare individual daily reports and refund request documents.
• Compute vehicle sales taxes and make weight adjustments to the vehicle record file.
• Receive, code, and issue receipts for surrendered license plates; box surrendered plates and complete pickup requests.
• Perform routine maintenance on office equipment.
• Fax and mail documents, and run errands for the branch office, including trips to the post office and making bank deposits.

Working Conditions

• Road tests are conducted year-round in various weather conditions, including rain, wind, summer heat, and cold winter days.
• Testing hours may begin early in the morning and continue through early evening.
• Work requires prolonged sitting and/or standing, walking, and constant talking.
• Exposure to outdoor temperatures when conducting tests and to processing chemicals used in driver's license development.
• May require relocation to an office within 30 miles of the home office if business needs arise.

Requirements

• A high school diploma or equivalent.
• A valid South Carolina driver's license and at least 21 years of age with one year of driving experience.
• Completion of a nationwide criminal background check, including fingerprinting.
• Completion of a formal CDL test examiner trainer course and examination (required before being certified to administer CDL knowledge and skill tests).
• Ability to communicate professionally and effectively with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.
• Application of DMV organizational competencies.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouses, and children (also available for temporary employees working over 30 hours per week).
• 15 days of annual (vacation) leave per year.
• 15 days of sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for temporary employees).
• Employee Assistance Program (EAP) at no cost to the employee or members of their household.