License Examiner II / License Examiner III - 190874

Job Responsibilities

Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner.

About the Role

This position is located at the Shop Road Department of Motor Vehicles (DMV) Branch Office in Columbia, SC.

Responsibilities

• Administers road test examination in all of the following class vehicles:
• Class A: Any combination of vehicles with Gross Vehicle Weight Rating (GWR) of 26,001 pounds provided the GWR of vehicle being towed is in excess of 10,000 pounds.
• Class B: Any single unit vehicle with a GWR of 26,001 or more pounds, or any such towing vehicle not in excess of 10,000 pounds.
• Class C: Any single unit vehicle or combination of vehicles that does not meet the definition of A or B, but that is either designed to transport 16 or more passengers including the driver or is placarded for hazardous materials.
• Class D: Passenger vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class E: Non-commercial single unit vehicles and all non-commercial vehicles that do not exceed 26,000 pounds gross vehicle weight.
• Class F: Non-commercial combination vehicles that exceed 26,000 pounds gross vehicle weight.
• Class M: Motorcycles and CDL's if in a CDL Office
• Determines applicant's physical and mental fitness and competency to safely operate motor vehicles.
• Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures.
• Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
• Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles. Includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles.
• This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles.
• Performs edits of the customer’s name and address fields.
• Processes Motor Vehicle Registration Requests.
• Research suspension inquiries, modifies driver International Registration Plan, registration credentials and issues automobile dealership licenses.
• Answers customer inquiries pertaining to driver, vehicle, and registration, titling, and insurance requirements by phone in person.
• Greets and directs customer to appropriate areas in the office.
• Collections all requirement fees and donations for the Donate Life Fund.
• Reconciles and prepares individual daily report and refund request documents.
• Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
• Serves as a liaison between the DMV and the public.
• Performs routine maintenance on equipment.
• Faxes, mails documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.

Working Conditions

• Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days.
• Testing begins in the early morning hours and continues through the early evening hours.

Minimum Requirements

• A high school diploma and relevant experience.
• A high school diploma or equivalent.
• A valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
• To complete a nationwide criminal background check to include finger printing.
• Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.

Agency Requirements

• A high school diploma or equivalent.
• A valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
• To complete a nationwide criminal background check to include finger printing.
• To complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.

Additional Requirements

• Ability to communicate in a professional and effective manner with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.

Preferred Qualifications

• Ability to communicate in a professional and effective manner with internal and external customers.
• Excellent customer service skills.
• Thorough knowledge of driver licensing eligibility requirements.

Benefits

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week).
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees).
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household.