Library Specialist, Spanish Speaker, Sheridan Library

About the role

Build community and inspire learning at Sheridan Library. Help visitors of all ages access resources, technology, and programs while building meaningful connections that strengthen our community and make the library a place where everyone feels they belong.

Key Responsibilities

• Greet and proactively assist library visitors with account inquiries, resources, programs, and events
• Provide basic reference and advisory services in English and Spanish to help patrons access collections and discover materials that match their interests
• Support a safe and welcoming environment by setting expectations for library use and de-escalating concerns when needed
• Build relationships with patrons to strengthen the library's role in the community
• Collaborate with staff to connect patrons to specialized services
• Aid patrons with library computers, printers, and other devices as well as e-resources and online databases
• Provide support for basic technology troubleshooting and reservable spaces with AV equipment
• Guide and instruct in English and Spanish to help patrons confidently access information, technology, and digital resources
• Maintain and merchandise library collections and displays
• Process, shelve, and manage materials and holds using library systems
• Strategically straighten and tidy spaces to ensure a welcoming experience for patrons
• Stay current on library resources, trends, and technology to better serve patrons
• Share patron feedback and observations to improve services
• Collaborate with staff to meet district-wide and branch goals

Qualifications

• One year of customer service, library, or education or teaching experience
• Fluency in English and Spanish, with the ability to provide assistance and resources in both languages
• Basic technology skills for Microsoft 365 including Word, Excel, and Outlook, and Microsoft Teams
• Ability to work varying shifts, including evenings and weekends
• Ability to work with people of all ages and diverse backgrounds

Schedule Requirements

• Sunday: 10:00 a.m. - 5:00 p.m.
• Wednesday: 10:30 a.m. - 7:00 p.m. (closing shift)
• Friday: 10:00 a.m. - 5:00 p.m.
• Saturday: 8:30 a.m. - 5:00 p.m.