Library Services Coordinator - Foley, #2026-36

About the role

The Library Services Coordinator oversees the day-to-day operation of a library including staff work direction, collection management, programming, outreach and patron services. Leads efforts to meet regional strategic goals.

Responsibilities

• Schedule, train, evaluate and coach library staff.
• Aid with hiring new staff.
• Provide customer service to patrons.
• Manage local budget and cash payments.
• Plan and implement library programs that reach diverse patron interests.
• Promote the library with community groups.
• Monitor the library building and work with the city on repairs and maintenance.
• Track and report on library activities.
• Manage the library’s collection of materials.
• Build relationships with community partners of the library including local Library Boards, City and elected officials, Friends groups, civic organization and others.
• Ensure the library is safe and welcoming by managing the public areas.
• Maintain the confidentiality of information.
• Enforce library policies and procedures including Data Privacy, the American Library Association’s library Bill of Rights, and the Freedom to View, and Freedom to Read policy statements.

Requirements

• Education and Experience: Bachelor’s degree or equivalent. Master’s degree in Library Science helpful. Library or customer service experience with some supervisory experience.
• Knowledge, Skills and Abilities: Diversity, Equity and Inclusion Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture. Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups. Technical Knowledge: Demonstrated proficiency with computer software programs including Microsoft Office. Demonstrated proficiency with technology devices. Knowledge of research and information gathering techniques. Communication, Interpersonal, and Customer Service: Exceptional written and oral communication skills. Ability to develop a variety of community contacts, collaborations and partnerships. Ability to respond to emergencies and situations that may be stressful or difficult. Leadership and Management: Ability to plan and assign work. Ability to develop, train and direct staff and volunteers. Ability to work without close supervision while managing multiple priorities. Ability to meet deadlines. Program and Project Development: Ability to visualize, plan and deliver creative and meaningful library programs and services. Other Abilities: Ability to travel to headquarters or other locations. Working environment may include frequent interruptions. Interest in lifelong learning to stay abreast of new library services and trends.

Qualifications

• Have a Bachelor's degree or equivalent.
• Have at least one year of supervisory experience.
• Have a valid driver's license.
• Have at least two years of library or customer service experience.
• Experience working or volunteering in a library: Less than 3 months, 3 months to 1 year, 1 year to 2 years, 2 or more years.
• Describe your experience working or volunteering in a library including the name of the library and the actual duties you performed. If no experience, type None.
• Customer service experience: No experience, Less than 6 months, 6 months to 1 year, 1 year to 2 years, 2 years or more.
• Describe your customer service experience, referencing jobs listed in your application and including the name of the organization, your position, your responsibilities and length of time in the role.
• Supervising others: Yes, No, 1-5 employees, 6-10 employees, 11+ employees.
• Describe your experience supervising others, referencing jobs listed in your application and including the name of the organization, the number of employees you managed, your responsibilities and length of time in the role.
• Training or experience: LSC Schedule, train, evaluate and coach staff, Assist with hiring new staff, Provides customer service to patrons, Plan and implement programs that reach diverse patron interests, Maintains the confidentiality of information, Building relationships with community partners of the library/organization including local boards, city and elected officials, friends groups, and others, Track and report on library/organizational activities.
• Describe how and where you used the skills selected above. Please be specific, include details for each item selected.
• Experience enforcing policies and procedures of an organization: Yes, No.
• Veteran preference: Yes, No.