Library Service Center Specialist

About the role

Under the supervision of the Manager, Library Service Center, the Library Service Center Specialist enables patron access to library materials and assists in the management of university records held in University Libraries remote storage buildings. The specialist operates motor vehicles and powered lift equipment in support of library courier services and warehouse operations, and promotes staff safety by complying with relevant protocols and participating in health and safety training.

Responsibilities

• Enable patron access to library materials.
• Assist in managing university records stored in remote storage facilities.
• Operate motor vehicles and powered lift equipment for courier and warehouse tasks.
• Promote safety by following protocols and participating in health and safety training.

Required Qualifications

• Proven experience in a frontline customer service environment.
• Experience executing complex work tasks with close attention to detail.
• Proficiency with word processing and spreadsheet applications (Microsoft or Google Docs).
• Valid driver’s license in good standing.
• Ability to work in high places, lift more than fifty pounds, and operate powered lift equipment.
• Ability to routinely lift and move boxes and bins weighing 50+ lb.
• Ability to work from elevated locations up to 40 ft height.
• Completion of provided training to earn certification to use a Raymond order picker within 90 days of employment.

Preferred Qualifications

• Experience working in a warehouse or other high‑density storage facility.
• Experience supporting records management programs.
• Experience working in an academic library environment.

Pay

Pay Band 3. Salary range $37,000–$38,000 dependent on qualifications and experience. Non‑Exempt: Eligible for overtime.

Schedule

40 hours per week.

Location

Library Service Center, Energy Drive, Blacksburg, VA (not on main VT campus).

About Virginia Tech

Virginia Tech, a comprehensive land‑grant institution, is dedicated to its motto “Ut Prosim” (That I May Serve). The university offers more than 280 majors to a diverse enrollment of over 36,000 students across multiple campuses and research institutes, conducts over $650 million in annual research, and encourages professional development and shared governance.