Library Part-time Clerk

About the role

The Library Part-time Clerk is a twelve-month, classified staff position reporting to the Library Operations Specialist whose responsibilities include providing assistance at public services desks; sorts, shelves and issues and receives library materials.

Responsibilities

• Answers inquiries of nonprofessional nature and refers persons requiring professional assistance to a librarian
• Answers and transfers phone calls
• Assists patrons in locating materials throughout the library
• Assists patrons in use of computers, copiers, printers, reader printers, and other equipment
• Communicates with the Library Director and Library Operations Specialist regarding building, patron, policy, scheduling and procedural issues
• Completes tasks as assigned by the Library Operations Specialist
• Displays strong customer service skills and the desire to work with students, faculty, staff, and members of the community
• Issues borrowers' library identifications, locates and checks out materials to patrons, inspects returned materials for damage, and computes, records, and receives overdue fines
• Processes and maintains reserve materials and interlibrary loans
• Processes SWAN/MOBIUS requests and/or deliveries as directed by the Library Operations Specialist
• Provides assistance, coverage and delivery of services on a rotating basis at each of the four public service desks
• Re-shelves materials in all library collections
• Reviews records to compile list of overdue books, and issues overdue notices to borrowers as directed by Library Operations Specialist
• Sorts mail, checks in newspapers as assigned
• Sorts returned materials according to classification code and need for repair, and returns them to shelves, files, or other designated storage area
• Supervises and directs workflow for student employees
• Updates computer records as requested
• Works a schedule that varies by semester and includes evenings and weekends
• Works on projects as assigned for library or departments within library
• Other duties as assigned

Qualifications

• High school diploma or G.E.D required
• Minimum of two years of college or technical school
• Solid computer and technology skills
• Strong customer service and supervisory skills
• Positive attitude and strong interpersonal skills
• Neatness and attention to detail are required
• Demonstrate oral and written communication skills including the ability to read and interpret documents and speak effectively with a variety of people
• Ability to work independently without direct supervision and collaboratively with students, staff, faculty, community members, and librarians
• Commitment to learning about library operations, policies and procedures

Preferred qualifications

• Supervisory experience
• Previous library experience
• Knowledge of Library of Congress Classification System
• Knowledge of Sierra Integrated Library System

Skills and abilities

• Ability to read, analyze, and interpret common business and technical journals, financial reports, and legal documents
• Ability to respond to common inquiries or complaints
• Ability to effectively communicate both verbally and by written means at a very high level
• Ability to make ethical decisions in doing what is best for both students and the University
• Ability to effectively present information to administrators, faculty, staff, regulators, students, public groups, and/or Board of Governors
• Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Physical demands and work environment

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or use a computer keyboard and talk or hear
• The employee frequently is required to sit
• The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually moderate