Library Paraprofessional

About the role

Discover your purpose. Connect with society. Inspire all generations. If you have experience providing excellent customer service and engaging programming, then the Guadalupe Library Paraprofessional position may be for you. As our Library Paraprofessional, you'll perform library work, basic reader's advisory, reference services, and present programs. In this role, you'll link the community to library resources while breathing life into your own story.

Responsibilities

• Provides exceptional customer service to internal and external customers using the Library’s District Great Expectations customer service model
• Affords assistance with preparing, implanting, and presenting public programs
• Affords assistance with conducting school visits, group tours, and community outreach
• Serves as Person In Charge when the manager is away from the branch
• Affords assistance with performing routine opening/closing procedures
• Affords assistance with providing direct service to customers through basic reference and reader's advisory services
• Affords assistance with assisting patrons in the use of computer services, including the online catalog, the Internet, and various databases
• Responds to customer concerns
• Creates reading logs, brochures, signage, posters, bulletin boards, letters, bookmarks, bibliographies, games, promotional displays, and pamphlets
• Affords assistance with compiling and reporting required statistics
• Affords assistance with collection development, including weeding, shifting, shelf-reading, etc., as needed

Requirements

• Two years of library experience
• Associate's degree in Library Science, Education, Liberal Arts, Social Science, Information Management, or related field
• A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
• Advanced library/public library experience with library-related automation systems or databases; eReaders and other digital devices; or creating and implementing programs for youth, teens, and adults
• Paraprofessional library skills acquired through a specialized educational training program

Qualifications

• Ability to exert up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, and requires walking/standing to a significant degree

Skills

• Customer service skills
• Public speaking and presentation skills
• Basic computer skills
• Ability to handle cash

Benefits

• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

Pay

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Schedule

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.