Library Page - Yorkville Library

About the role

Library Page positions are educational opportunities for candidates currently enrolled as students in an accredited educational program. The New York Public Library provides free books, information, ideas and education for all New Yorkers. As a Library Page you will help patrons, shelve materials, assist with technology, and gain insight into library work, with access to the Library Page Fellowship Program for career growth.

Responsibilities

• Project a positive and courteous attitude to the public by providing exceptional customer service
• Shelve and arrange books, CDs, DVDs and other library materials in alphabetical and numerical order
• Answer in‑person inquiries, help patrons locate needed materials and refer them to the appropriate place or person for assistance
• Assist patrons with basic computer, internet and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs
• Perform moderate lifting (up to 25 lbs) and push book trucks as needed
• Perform other related tasks as needed

Requirements

• Currently enrolled as a student in a degree program or accredited school (high school, GED, associate’s, bachelor’s, master’s, etc.)
• Possess a proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions in a fast‑paced environment
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem‑solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and technology skills (Microsoft Office Suite, Google Applications)

Preferred Qualifications

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Benefits

• Access to the Library Page Fellowship Program – a career growth development program that provides resources for career readiness, goal exploration, on‑the‑job coaching, training, and mentorship

Pay

$17.00 per hour

Schedule

14 hours per week, including evenings and Saturdays; schedules are variable based on library needs and may be subject to change.