Library - Full Time IT Supervisor

About the role

The Jefferson-Madison Regional Library is seeking an IT Supervisor to support the library's mission of fostering personal growth and lifelong learning through connecting people with ideas, information, and each other. The preferred starting salary for this position is $25.57 hourly ($53,185.60 annually).

Responsibilities

• Provides managerial leadership in planning, installing, analyzing, maintaining, and troubleshooting all hardware, software, and networking associated with the Jefferson-Madison Regional Library system.
• Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, schedules, assigns work, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures.
• Orders, evaluates, sets up and configures new hardware and software.
• Maintains and repairs computer hardware.
• Trains library staff of all skill levels in use of hardware and software.
• Serves as primary manager of all JMRL computer hardware, software, and peripherals for the staff and public.
• Operates a vehicle to perform job responsibilities.
• Produces an accurate record of JMRL's hardware and software resources using database management software; maintains inventory records in a current state.
• Sets up and adheres to a regular preventive maintenance program, diagnose and corrects malfunctions of both hardware and software.
• Responsible for appropriate use and maintenance of JMRL equipment, tools and other resources, including work time.
• Regular and reliable attendance.

Requirements

• Minimum Qualifications: Bachelor’s degree in an information technology discipline, or associate’s degree in an information technology discipline and 2 years of related experience, or high school diploma or GED and 4 years of related experience, or an equivalent combination of education and experience.
• Preferred Qualifications: Master’s degree in Library Science or related IT discipline, experience working in a library IT environment, previous supervisory experience.

Skills

• Considerable knowledge of hardware and software management, maintenance, and troubleshooting.
• Considerable knowledge of computer networking practices.
• Knowledge of IT terminology, processes, and best practices.
• Knowledge of personal computers, desktop computers, and associated systems and processes.

Benefits

To read more about this position and the Jefferson-Madison Regional Library, please visit https://jmrl.org/.
For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits.