Full time Supervisor

About the role

Supervisor contributes as an integral member of the store management team by implementing strategies and ensuring operational excellence.

Responsibilities

• Create a high-energy, compelling store experience by engaging consumers and modeling appropriate service behaviors.
• Proactively resolve consumer concerns in line with company policy and consumer satisfaction.
• Partner with store manager on elevated consumer issues.
• Participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs, and other associate responsibilities.
• Partner with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent.
• Deliver formal performance feedback in partnership with store management.
• Efficiently handle all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Perform store procedures in compliance with store policy.
• Work with the Store Manager, Associate Manager, and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervise store team in the absence of another member of management.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management.

Requirements

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Progressive retail leadership experience and proven skills in supervising, coaching, and training.
• Able to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
• Able to perform all essential job functions and able to lift up to 40 pounds.

Qualifications

• High school diploma or GED preferred.

Skills

• Effective communication and interpersonal skills.
• Customer service and problem-solving abilities.
• Leadership and supervisory skills.
• Ability to manage multiple tasks and deadlines.
• Knowledge of retail operations and policies.

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay.
• Product discount of 60% off regular-price merchandise.
• Paid volunteer time with nonprofit organizations.
• Health and wellness benefits.
• Retirement savings plan.
• Discounted merchandise.
• Volunteer time off.
• Life-enhancing perks.

Pay

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $18.80 - $31.30 per hour, varying with experience and qualifications.

Location

North Bend, WA, USA

Full Time/Part Time

Full time

Compensation

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $18.80 - $31.30 per hour, varying with experience and qualifications.