Library Associate II
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include based on content.
We have:
- Overview (mission, values) maybe "About the role"? Could be "About the role" includes overview of position and mission.
- Job Responsibilities: list of duties.
- Qualifications: includes education, experience, skills.
- Benefits And Salary Information: includes salary range and benefits description.
- Schedule: schedule details given.
- Additional Information: includes how to apply etc, but we need to remove application instructions. So we should drop "How To Apply" and related instructions. Also drop "Additional Information" about contacting etc. Also drop "Please note: This recruitment may be used for up to 90 days..." maybe minor metadata; could be folded into short p or dropped.
We need to preserve substantive info: mission, overview, responsibilities, qualifications, salary range, benefits, schedule.
We must not repeat job title as heading. So no heading for "Library Associate II". Use headings only for sections.
We need to use
for each section heading.
We need to use - for any list of duties/requirements/benefits.
We need to use
for prose.
We need to avoid filler sections.
Thus we can have sections: About the role (overview/mission), Responsibilities, Qualifications (maybe combine Education, Experience, Skills), Benefits, Pay, Schedule.
But we need to check if we have separate Benefits and Pay sections: The posting includes salary range and benefits description. So we can have Pay section with salary range, and Benefits section with benefits description. Or combine? The instruction says prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one "Compensation and Benefits" but headings list includes Pay and Benefits separate. We could still include both if they have content. They do.
Schedule: we have schedule details.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We need to ensure we don't include empty sections.
Now we need to extract content.
About the role: Should include overview/mission description and maybe description of role. The posting includes "Overview The Seattle Public Library’s mission is to bring people..." and then description of mission, values, etc. Also "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support." That's substantive. So we can put that in About the role.
Responsibilities: The "Job Responsibilities" section with bullet points (though not bullet but paragraphs). We need to convert to
- . The responsibilities are described in three paragraphs each starting with a bold heading? Actually they are:
Provide Circulation and Lending Services for Patrons: ... (long sentence)
Assists with the Flow and Organization of Library Materials: ...
Assists with the Enforcement of the Library’s Policies and Procedures: ...
Performs Support Duties: ...
We can treat each as a list item.
Qualifications: includes Education, Customer Service Experience, Excellent Written and Verbal Communication Skills, Experience using Personal Computers and Office Equipment, Organizational Skills, Other Required Skills and Abilities, Desired Qualifications (some bullet-like). We need to preserve all substantive info. Could break into sublists? But we just need a list of qualifications. Could combine into
- each qualification statement.
We need to avoid repeating headings inside list items; just plain text.
Benefits: The posting says: "The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement". So we can put that as
- items? Could be prose. Since it's a list of benefits, we can make
- each benefit.
Pay: Salary range: "$29.39 - $35.72 per hour". Also note "A pay period is two weeks in length that starts on Wednesday and ends on Tuesday." That's schedule/pay period info maybe belongs to Pay or Schedule. But we have Schedule section for shift schedule. The pay period info could be included in Pay section as prose.
Schedule: The schedule details: Week 1 and Week 2 schedule. Also note "The schedule listed for this position is subject to change based on the Library’s current operational need and is part of a bargaining unit represented by AFSCME." That's schedule-related.
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now we need to remove application instructions, How to Apply, Additional Information, etc.
Also need to drop duplicated lines.
Now produce HTML fragment.
We must not include or tags, just the fragment.
We'll output something like:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
...
Schedule
...
Make sure to preserve all substantive info.
Let's craft each.
About the role prose: Combine overview and description of role.
Overview text: "The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations. The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative. Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others."
Then role description: "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support. Primary duties include checking in and checking out materials, registering patrons for library cards, collecting fees, resolving patron account disputes, providing basic information services for Library patrons, and assisting patrons with the use of Library equipment and resources. Additional responsibilities may include maintaining computer and manual files; processing new material, reserves and department interlibrary loan requests; answering telephones, typing and filing records, data entry, maintaining statistics and providing support in shelving and retrieving materials, when needed. Borrower Services staff working at the Circulation Desks on Level 1 and Level 3 of the Central Library in Downtown Seattle serve library patrons and visitors from all walks of life, including people who are experiencing homelessness, veterans, immigrants and refugees, older adults, families and others."
We can combine into a single or multiple
. The instruction says use
for prose. Could be multiple paragraphs. We'll put as one
with line breaks? Better to split into two
for readability but still okay. We'll keep as one
maybe long.
Now Responsibilities: We need to extract each duty.
From "Job Responsibilities":
- Provide Circulation and Lending Services for Patrons: Provides friendly, responsive customer service for patrons in person, by phone and email. Checks materials in and out, renews and reserves materials; collects fees; registers patrons for library cards; resolves patron account issues; applies the Library’s circulation policies and procedures; gives directions or information to patrons regarding the location and use of Library materials, equipment and resources; and assesses the nature of, responding to, and effectively resolving, a variety of related issues.
- Assists with the Flow and Organization of Library Materials: Sorts, files, shelves and routes books and a wide variety of other materials; lifts and transports books and materials using book carts, hand trucks and similar equipment; uses automated systems; locates and retrieves materials for processing; maintains the order and appearance of materials, re-shelves as needed; and retrieves materials for patrons and Library staff.
- Assists with the Enforcement of the Library’s Policies and Procedures: Applies the Library’s borrower policies and circulation procedures when interacting with patrons at circulation desks. Maintains a welcoming environment for everyone, including interacting with patrons regarding the Library’s Community Use Agreement by using de-escalation skills to ensure a safe and welcoming environment for patrons.
- Performs Support Duties: Gathers information or data; maintains records and files; compiles statistics; and assists with various projects such as processing damaged materials, updating records and/or developing reports. Provides circulation support for outreach and events at the Central Library.
We'll make each a
- .
Now Qualifications: Need to list each qualification.
From Qualifications section:
Education: A high school diploma or a Graduate Equivalency Degree (GED) is required.
Customer Service Experience: At least two years of providing customer service to a diverse public in a fast-paced environment. A candidate’s experience must demonstrate the ability to apply exemplary customer service standards in dealing with the public on complex customer issues as they pertain to organizational policies and procedures. Previous experience working in a library setting is preferred but not required.
Excellent Written and Verbal Communication Skills: Candidates must be able to effectively respond to patron communications in person, on the telephone, and by email; specifically the ability to listen to and understand customer concerns, assess available options and respond accurately and appropriately. Candidates must also be able to respond to patron requests for directional assistance. Candidates must also be able to effectively communicate in English, verbally and in writing, as well as comprehend spoken and written English.
Experience using Personal Computers and Office Equipment: Candidates must have experience operating point-of-sale/service computer terminals that use menu-based commands to obtain, interpret, and display data and information related to customer accounts. Candidates must have experience with using Microsoft Office applications (Outlook email, Excel and Word), internet browsers and online catalogs. Candidates must have experience using general office equipment, such as fax machines, photocopiers, printers and cash registers.
Organizational Skills: Candidates must be able to learn to sort books or other materials alphabetically and numerically, quickly, accurately and safely, and must be able to learn sorting and library filing schemes, such as the Dewey Decimal system. Candidates must also be able to organize and maintain information in an electronic format in shared network files.
Other Required Skills and Abilities: Candidates must be flexible in adjusting their work hours and locations. Candidates must demonstrate the ability to work independently and with others as
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings — fold minor metadata into short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include based on content. We have: - Overview (mission, values) maybe "About the role"? Could be "About the role" includes overview of position and mission. - Job Responsibilities: list of duties. - Qualifications: includes education, experience, skills. - Benefits And Salary Information: includes salary range and benefits description. - Schedule: schedule details given. - Additional Information: includes how to apply etc, but we need to remove application instructions. So we should drop "How To Apply" and related instructions. Also drop "Additional Information" about contacting etc. Also drop "Please note: This recruitment may be used for up to 90 days..." maybe minor metadata; could be folded into short p or dropped. We need to preserve substantive info: mission, overview, responsibilities, qualifications, salary range, benefits, schedule. We must not repeat job title as heading. So no heading for "Library Associate II". Use headings only for sections. We need to use
for each section heading.
We need to use - for any list of duties/requirements/benefits.
We need to use
for prose.
We need to avoid filler sections.
Thus we can have sections: About the role (overview/mission), Responsibilities, Qualifications (maybe combine Education, Experience, Skills), Benefits, Pay, Schedule.
But we need to check if we have separate Benefits and Pay sections: The posting includes salary range and benefits description. So we can have Pay section with salary range, and Benefits section with benefits description. Or combine? The instruction says prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one "Compensation and Benefits" but headings list includes Pay and Benefits separate. We could still include both if they have content. They do.
Schedule: we have schedule details.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule.
We need to ensure we don't include empty sections.
Now we need to extract content.
About the role: Should include overview/mission description and maybe description of role. The posting includes "Overview The Seattle Public Library’s mission is to bring people..." and then description of mission, values, etc. Also "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support." That's substantive. So we can put that in About the role.
Responsibilities: The "Job Responsibilities" section with bullet points (though not bullet but paragraphs). We need to convert to
- . The responsibilities are described in three paragraphs each starting with a bold heading? Actually they are:
Provide Circulation and Lending Services for Patrons: ... (long sentence)
Assists with the Flow and Organization of Library Materials: ...
Assists with the Enforcement of the Library’s Policies and Procedures: ...
Performs Support Duties: ...
We can treat each as a list item.
Qualifications: includes Education, Customer Service Experience, Excellent Written and Verbal Communication Skills, Experience using Personal Computers and Office Equipment, Organizational Skills, Other Required Skills and Abilities, Desired Qualifications (some bullet-like). We need to preserve all substantive info. Could break into sublists? But we just need a list of qualifications. Could combine into
- each qualification statement.
We need to avoid repeating headings inside list items; just plain text.
Benefits: The posting says: "The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement". So we can put that as
- items? Could be prose. Since it's a list of benefits, we can make
- each benefit.
Pay: Salary range: "$29.39 - $35.72 per hour". Also note "A pay period is two weeks in length that starts on Wednesday and ends on Tuesday." That's schedule/pay period info maybe belongs to Pay or Schedule. But we have Schedule section for shift schedule. The pay period info could be included in Pay section as prose.
Schedule: The schedule details: Week 1 and Week 2 schedule. Also note "The schedule listed for this position is subject to change based on the Library’s current operational need and is part of a bargaining unit represented by AFSCME." That's schedule-related.
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now we need to remove application instructions, How to Apply, Additional Information, etc.
Also need to drop duplicated lines.
Now produce HTML fragment.
We must not include or tags, just the fragment.
We'll output something like:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
...
Schedule
...
Make sure to preserve all substantive info.
Let's craft each.
About the role prose: Combine overview and description of role.
Overview text: "The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations. The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative. Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others."
Then role description: "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support. Primary duties include checking in and checking out materials, registering patrons for library cards, collecting fees, resolving patron account disputes, providing basic information services for Library patrons, and assisting patrons with the use of Library equipment and resources. Additional responsibilities may include maintaining computer and manual files; processing new material, reserves and department interlibrary loan requests; answering telephones, typing and filing records, data entry, maintaining statistics and providing support in shelving and retrieving materials, when needed. Borrower Services staff working at the Circulation Desks on Level 1 and Level 3 of the Central Library in Downtown Seattle serve library patrons and visitors from all walks of life, including people who are experiencing homelessness, veterans, immigrants and refugees, older adults, families and others."
We can combine into a single or multiple
. The instruction says use
for prose. Could be multiple paragraphs. We'll put as one
with line breaks? Better to split into two
for readability but still okay. We'll keep as one
maybe long.
Now Responsibilities: We need to extract each duty.
From "Job Responsibilities":
- Provide Circulation and Lending Services for Patrons: Provides friendly, responsive customer service for patrons in person, by phone and email. Checks materials in and out, renews and reserves materials; collects fees; registers patrons for library cards; resolves patron account issues; applies the Library’s circulation policies and procedures; gives directions or information to patrons regarding the location and use of Library materials, equipment and resources; and assesses the nature of, responding to, and effectively resolving, a variety of related issues.
- Assists with the Flow and Organization of Library Materials: Sorts, files, shelves and routes books and a wide variety of other materials; lifts and transports books and materials using book carts, hand trucks and similar equipment; uses automated systems; locates and retrieves materials for processing; maintains the order and appearance of materials, re-shelves as needed; and retrieves materials for patrons and Library staff.
- Assists with the Enforcement of the Library’s Policies and Procedures: Applies the Library’s borrower policies and circulation procedures when interacting with patrons at circulation desks. Maintains a welcoming environment for everyone, including interacting with patrons regarding the Library’s Community Use Agreement by using de-escalation skills to ensure a safe and welcoming environment for patrons.
- Performs Support Duties: Gathers information or data; maintains records and files; compiles statistics; and assists with various projects such as processing damaged materials, updating records and/or developing reports. Provides circulation support for outreach and events at the Central Library.
We'll make each a
- .
Now Qualifications: Need to list each qualification.
From Qualifications section:
Education: A high school diploma or a Graduate Equivalency Degree (GED) is required.
Customer Service Experience: At least two years of providing customer service to a diverse public in a fast-paced environment. A candidate’s experience must demonstrate the ability to apply exemplary customer service standards in dealing with the public on complex customer issues as they pertain to organizational policies and procedures. Previous experience working in a library setting is preferred but not required.
Excellent Written and Verbal Communication Skills: Candidates must be able to effectively respond to patron communications in person, on the telephone, and by email; specifically the ability to listen to and understand customer concerns, assess available options and respond accurately and appropriately. Candidates must also be able to respond to patron requests for directional assistance. Candidates must also be able to effectively communicate in English, verbally and in writing, as well as comprehend spoken and written English.
Experience using Personal Computers and Office Equipment: Candidates must have experience operating point-of-sale/service computer terminals that use menu-based commands to obtain, interpret, and display data and information related to customer accounts. Candidates must have experience with using Microsoft Office applications (Outlook email, Excel and Word), internet browsers and online catalogs. Candidates must have experience using general office equipment, such as fax machines, photocopiers, printers and cash registers.
Organizational Skills: Candidates must be able to learn to sort books or other materials alphabetically and numerically, quickly, accurately and safely, and must be able to learn sorting and library filing schemes, such as the Dewey Decimal system. Candidates must also be able to organize and maintain information in an electronic format in shared network files.
Other Required Skills and Abilities: Candidates must be flexible in adjusting their work hours and locations. Candidates must demonstrate the ability to work independently and with others as
for prose. We need to avoid filler sections. Thus we can have sections: About the role (overview/mission), Responsibilities, Qualifications (maybe combine Education, Experience, Skills), Benefits, Pay, Schedule. But we need to check if we have separate Benefits and Pay sections: The posting includes salary range and benefits description. So we can have Pay section with salary range, and Benefits section with benefits description. Or combine? The instruction says prefer a few substantive sections over many thin ones. Could combine Pay and Benefits into one "Compensation and Benefits" but headings list includes Pay and Benefits separate. We could still include both if they have content. They do. Schedule: we have schedule details. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. We need to ensure we don't include empty sections. Now we need to extract content. About the role: Should include overview/mission description and maybe description of role. The posting includes "Overview The Seattle Public Library’s mission is to bring people..." and then description of mission, values, etc. Also "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support." That's substantive. So we can put that in About the role. Responsibilities: The "Job Responsibilities" section with bullet points (though not bullet but paragraphs). We need to convert to
- . The responsibilities are described in three paragraphs each starting with a bold heading? Actually they are:
Provide Circulation and Lending Services for Patrons: ... (long sentence)
Assists with the Flow and Organization of Library Materials: ...
Assists with the Enforcement of the Library’s Policies and Procedures: ...
Performs Support Duties: ...
We can treat each as a list item.
Qualifications: includes Education, Customer Service Experience, Excellent Written and Verbal Communication Skills, Experience using Personal Computers and Office Equipment, Organizational Skills, Other Required Skills and Abilities, Desired Qualifications (some bullet-like). We need to preserve all substantive info. Could break into sublists? But we just need a list of qualifications. Could combine into
- each qualification statement.
We need to avoid repeating headings inside list items; just plain text.
Benefits: The posting says: "The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement". So we can put that as
- items? Could be prose. Since it's a list of benefits, we can make
- each benefit.
Pay: Salary range: "$29.39 - $35.72 per hour". Also note "A pay period is two weeks in length that starts on Wednesday and ends on Tuesday." That's schedule/pay period info maybe belongs to Pay or Schedule. But we have Schedule section for shift schedule. The pay period info could be included in Pay section as prose.
Schedule: The schedule details: Week 1 and Week 2 schedule. Also note "The schedule listed for this position is subject to change based on the Library’s current operational need and is part of a bargaining unit represented by AFSCME." That's schedule-related.
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now we need to remove application instructions, How to Apply, Additional Information, etc.
Also need to drop duplicated lines.
Now produce HTML fragment.
We must not include or tags, just the fragment.
We'll output something like:
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
...
Schedule
...
Make sure to preserve all substantive info. Let's craft each. About the role prose: Combine overview and description of role. Overview text: "The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations. The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative. Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others." Then role description: "The Library Associate II classification is a rewarding, albeit physically demanding, position that is responsible for providing friendly, responsive customer service to patrons and clerical support. Primary duties include checking in and checking out materials, registering patrons for library cards, collecting fees, resolving patron account disputes, providing basic information services for Library patrons, and assisting patrons with the use of Library equipment and resources. Additional responsibilities may include maintaining computer and manual files; processing new material, reserves and department interlibrary loan requests; answering telephones, typing and filing records, data entry, maintaining statistics and providing support in shelving and retrieving materials, when needed. Borrower Services staff working at the Circulation Desks on Level 1 and Level 3 of the Central Library in Downtown Seattle serve library patrons and visitors from all walks of life, including people who are experiencing homelessness, veterans, immigrants and refugees, older adults, families and others." We can combine into a singleor multiple
. The instruction says use
for prose. Could be multiple paragraphs. We'll put as one
with line breaks? Better to split into two
for readability but still okay. We'll keep as one
maybe long. Now Responsibilities: We need to extract each duty. From "Job Responsibilities": - Provide Circulation and Lending Services for Patrons: Provides friendly, responsive customer service for patrons in person, by phone and email. Checks materials in and out, renews and reserves materials; collects fees; registers patrons for library cards; resolves patron account issues; applies the Library’s circulation policies and procedures; gives directions or information to patrons regarding the location and use of Library materials, equipment and resources; and assesses the nature of, responding to, and effectively resolving, a variety of related issues. - Assists with the Flow and Organization of Library Materials: Sorts, files, shelves and routes books and a wide variety of other materials; lifts and transports books and materials using book carts, hand trucks and similar equipment; uses automated systems; locates and retrieves materials for processing; maintains the order and appearance of materials, re-shelves as needed; and retrieves materials for patrons and Library staff. - Assists with the Enforcement of the Library’s Policies and Procedures: Applies the Library’s borrower policies and circulation procedures when interacting with patrons at circulation desks. Maintains a welcoming environment for everyone, including interacting with patrons regarding the Library’s Community Use Agreement by using de-escalation skills to ensure a safe and welcoming environment for patrons. - Performs Support Duties: Gathers information or data; maintains records and files; compiles statistics; and assists with various projects such as processing damaged materials, updating records and/or developing reports. Provides circulation support for outreach and events at the Central Library. We'll make each a
- . Now Qualifications: Need to list each qualification. From Qualifications section: Education: A high school diploma or a Graduate Equivalency Degree (GED) is required. Customer Service Experience: At least two years of providing customer service to a diverse public in a fast-paced environment. A candidate’s experience must demonstrate the ability to apply exemplary customer service standards in dealing with the public on complex customer issues as they pertain to organizational policies and procedures. Previous experience working in a library setting is preferred but not required. Excellent Written and Verbal Communication Skills: Candidates must be able to effectively respond to patron communications in person, on the telephone, and by email; specifically the ability to listen to and understand customer concerns, assess available options and respond accurately and appropriately. Candidates must also be able to respond to patron requests for directional assistance. Candidates must also be able to effectively communicate in English, verbally and in writing, as well as comprehend spoken and written English. Experience using Personal Computers and Office Equipment: Candidates must have experience operating point-of-sale/service computer terminals that use menu-based commands to obtain, interpret, and display data and information related to customer accounts. Candidates must have experience with using Microsoft Office applications (Outlook email, Excel and Word), internet browsers and online catalogs. Candidates must have experience using general office equipment, such as fax machines, photocopiers, printers and cash registers. Organizational Skills: Candidates must be able to learn to sort books or other materials alphabetically and numerically, quickly, accurately and safely, and must be able to learn sorting and library filing schemes, such as the Dewey Decimal system. Candidates must also be able to organize and maintain information in an electronic format in shared network files. Other Required Skills and Abilities: Candidates must be flexible in adjusting their work hours and locations. Candidates must demonstrate the ability to work independently and with others as
- each benefit.
Pay: Salary range: "$29.39 - $35.72 per hour". Also note "A pay period is two weeks in length that starts on Wednesday and ends on Tuesday." That's schedule/pay period info maybe belongs to Pay or Schedule. But we have Schedule section for shift schedule. The pay period info could be included in Pay section as prose.
Schedule: The schedule details: Week 1 and Week 2 schedule. Also note "The schedule listed for this position is subject to change based on the Library’s current operational need and is part of a bargaining unit represented by AFSCME." That's schedule-related.
We need to ensure we don't include filler like "commensurate with experience" etc. Not present.
Now we need to remove application instructions, How to Apply, Additional Information, etc.
Also need to drop duplicated lines.
Now produce HTML fragment.
We must not include or tags, just the fragment.
We'll output something like:
- items? Could be prose. Since it's a list of benefits, we can make
- each qualification statement.
We need to avoid repeating headings inside list items; just plain text.
Benefits: The posting says: "The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans Information about retirement plans can be found at: https://www.seattle.gov/retirement". So we can put that as