Library - Associate II

JOB SUMMARY

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

Primary Responsibilites

• Welcomes and registers patrons, issues library cards, checks out materials and manages patron accounts
• Affords assistance to patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Checks in and processes library materials as necessary
• Affords information regarding programs, events, conference rooms, etc.
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records

Requirements

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Physical Requirements

• Must be able to frequently move from place to place within the location
• File and retrieve books and other items on high shelves
• Lift/push up to 25 pounds and occasionally up to 35 pounds
• Work in confined spaces
• Walk
• Bend
• Stoop
• Reach
• Climb

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.