Library - Associate II

About the role

The Manassas Park City Library seeks a part-time, 24 hours a week, Library Associate 2 to provide excellence in customer service to the Manassas Park community. The Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation (service) desk and within the collection.

Responsibilities

• Provides customer service by welcoming patrons, issuing library cards, checking in/out materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Accepts and processes fees and other payments
• Assists with passive programming, programming preparation, displays, and basic marketing
• Provides information regarding programs, events, study rooms, etc.
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records
• Assists with collection management including processing new materials, donated materials, damaged items, etc.
• May assist with processing of InterLibrary Loans or other specialized tasks
• Other duties as assigned

Requirements

• H.S. Diploma or GED required
• Some library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves
• Lift/push up to 25 pounds and occasionally up to 35 pounds of heavy boxes, books, and equipment
• Work in confined spaces; walk; bend; stoop; reach; and climb

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources