Library Assistant - Wayne County Public Library

Reports to: Library Manager

Work Location: Wayne County Public Library, 759 Sunset Blvd., Jesup, GA

About the role

The Three Rivers Regional Library System is seeking an enthusiastic and reliable Part-Time Library Assistant to join our team. You'll play a vital role in providing excellent library services, helping patrons, and supporting various library operations.

Responsibilities

Patron Services

• Provides services to patrons by checking materials in and out, collecting fines, answering directional and reference questions, copying materials, placing holds on items, issuing new and replacement cards, explaining and upholding library policies and procedures, explaining and teaching about the library’s computers, and responding to telephone inquiries.
• Collects payment for lost or damaged materials and overdue fines.
• Assists patrons with utilizing online reference sources and databases.
• Provides assistance and education for requesting items from other libraries in the PINES system and contacting patrons when items come in.
• Provides reference assistance as requested; assists patrons with locating materials, both in the library’s collection and online resources through the Three Rivers Website.

Collection Management

• Sorts and shelves materials; cleans and examines shelves to ensure books are in the proper order.
• Searches for missing items in the library.
• Retrieves items from the book drop throughout the day and checks them in.
• Mends worn and/or torn materials.

Program Development and Implementation

• Plans and conducts programs with other employees.
• Promotes all library programs and resources to the patrons and community.
• Prepares holiday and seasonal displays.
• May be called to do outreach events.

Administrative Tasks

• Performs technical service duties such as entering data into the computer, processing items, replacing barcodes, conducting inventory, assisting and instructing the public in the use of public computers and giving basic Internet instruction.
• Explains the policies and procedures for the use of the community room to interested patrons, while completing the proper paperwork and scheduling procedures for the room.
• May open and close the library, help and/or oversee an after-hours event, as well as work on Saturdays.
• Performs general clerical duties such as typing, filing, and faxing.
• Attends all staff meetings and regional training.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Preferred: some college education.
• One (1) year of experience working with the public in a customer service role.

Skills

• Comfortable in use of technology for business purposes.
• Ability to adapt to multiple demands and changing priorities, to learn, and be willing to embrace change.
• Proficient in verbal and written communication.
• Intuitive ability to listen carefully and openly.
• Capacity to interact in a positive, effective manner with all team members and the general public.

Benefits

• One (1) floating personal day (8 hours) per calendar year.
• Six (6) hours of holiday pay for Thanksgiving and Christmas days.
• Access to an Employee Assistance Program (EAP), providing confidential counseling, financial advice, and legal resources at no cost.

Pay

Starting pay of $10.00/hr.

Schedule

Part-time: 19.5 hrs/wk - may include Saturdays

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit or stand for extended periods.
• Ability to lift and carry materials weighing up to 35 pounds.
• Ability to bend, stoop, kneel, and reach.
• Manual dexterity to operate computer equipment and other office machinery.

Any offer of employment is contingent upon a criminal background check.