Library Assistant B (STUDENT/WORK STUDY)

We are looking for several customer service-oriented University of Michigan - Flint students to join the Frances Willson Thompson Library team in Fall 2025. You will help fellow students use library services and resources while serving as a source of campus information.

Responsibilities

• Assist in day-to-day operations at the circulation desk, including opening and closing the library.
• Process lending, return, and renewal of library items using library computer systems.
• Provide excellent customer service to University students, faculty, staff, and public patrons both in person and by phone.
• Maintain the stacks by shelving, shelf reading, shifting, and performing daily pickups of library items.
• Handle basic maintenance and technology troubleshooting of ITS computers and multi-function printers.
• Perform other assigned duties, including ad hoc projects in Technical Services and the Genesee Historical Collections Center.
• Participate in ongoing training exercises and regular performance evaluations.

Requirements

• Must be a currently enrolled student at UM-Flint in good standing.
• Must be able to work 8-12 hours per week, including some weekend and evening shifts.
• Must be able to lift, transport, sort, and shelve library materials.
• Must maintain patron confidentiality.
• Must communicate effectively with patrons.

Qualifications

• Previous library or customer service experience.
• Outgoing personality and customer service orientation.
• Knowledge of the UM-Flint campus.
• Ability to follow instructions accurately, pay attention to details, and work efficiently.
• Ability to work independently or as part of a team.
• Willingness to learn and actively participate in the workplace.

Preference will be given to students who can commit to at least one year and those with Work-Study eligibility.

Schedule

Approximately 8-12 hours per week, including evening shifts and occasional weekends. The schedule is set at the beginning of each semester, taking into account class times. Winter library operating hours:

• Monday - Thursday: 9am - 10pm
• Friday: 9am - 6pm
• Saturday: Closed
• Sunday: Closed

Work is fully onsite at a designated U-M owned or leased work location.