Library Assistant

Staff position providing technical library support related to catalogs, databases, and indexes, and answering questions that require basic library science knowledge.

Responsibilities

• Ensures library customers are helped promptly and courteously
• Promotes a courteous environment, informed access, and independent learning
• Assists with maintaining library displays
• Organizes and maintains library materials and equipment
• Provides high-quality customer service
• Coordinates and assists with loan lending/borrowing activities
• Provides reference services, including:
  • Answers reference questions and locates requested information
  • Trains and assists students and faculty in locating/using print and electronic sources
  • Performs online and internet searches as requested
  • Assists with search strategies
• Performs other duties as assigned, including covering staff duties during absences
• Represents the department and university favorably in accordance with established core values
• Handles administrative tasks such as filing and preparing documentation
• Participates in developing department goals, objectives, and systems
• Actively participates in team and university meetings

Requirements

• Knowledge obtained through an Associate’s degree or equivalent work experience (Bachelor’s degree preferred)
• One year of library experience in an automated library customer service environment (medical library experience preferred)
• Strong working knowledge of managing and navigating databases
• Excellent organizational skills, detail-oriented, and self-starter
• Ability to exercise good judgment and discretion
• Flexibility to shift priorities as demands change
• Excellent interpersonal skills and ability to interact effectively with people at all levels
• Strong verbal and written communication skills
• High proficiency with Microsoft Office applications