Library Assistant

About the role

Serve your community as a Library Assistant at Eva Perry Regional Library in Apex. You’ll be the heart of daily library service, helping community members discover books and resources, learn new skills, and feel welcome every time they walk through the door. As a vital member of the public service team, you will create positive experiences that spark curiosity, foster learning, and strengthen connections across the community.

Responsibilities

• Provide outstanding customer service at service desks, greeting patrons with warmth and professionalism
• Assist patrons in locating materials, navigating the library, and understanding library policies
• Issue new library cards and help patrons access their accounts
• Promote library programs, services, and initiatives during customer interactions
• Offer readers’ advisory and reference assistance to help patrons find books, information, and digital resources
• Provide basic computer help, including assisting customers with printing, copying, and email
• Guide customers in using digital collections and the online catalog
• Work closely with managers and colleagues to ensure smooth daily operations
• Contribute to a positive, supportive environment focused on exceptional service and community engagement
• Assist librarians in preparing materials, setting up spaces, and supporting program delivery

Requirements

• Associate’s degree or equivalent education and experience

Preferred Qualifications

• Public library experience working on a service desk
• Multilingual skills
• Customer service or bookstore experience

Ideal Candidate Traits

• Enjoys working with people and excels at providing customer service
• Possesses excellent interpersonal and communication skills
• Energetic, motivated, and takes initiative
• Detail-oriented, flexible, and adaptable to change
• Strong technology skills (e.g., Internet, Microsoft Office, Google Docs) and ability to learn new technologies quickly
• Loves books and reading; good working knowledge of reading trends and popular titles for adults and youth

Schedule

• 8:00 a.m. – 5:00 p.m. with one night a week (Monday 12:00 p.m. – 9:00 p.m.) and one weekend a month

Pay

• Hiring range: $25.34 – $30.10 per hour
• Market range: $25.34 – $30.10 per hour

Location

Eva Perry Regional Library, 2100 Shepherd’s Vineyard Drive, Apex, NC 27502

Library Assistants hired into these positions must have a strong interest and willingness to learn children’s programming.

Selected candidates must undergo a successful criminal background check and education verification, and submit fingerprints to the State Bureau of Investigation for a secondary criminal history record check.