LIBRARY ASSISTANT

About the role

Incumbents are responsible for entry-level clerical library work. They are often the first face patrons see when they enter the library. They are responsible for making sure patrons receive phenomenal customer service. They familiarize patrons with all the various library services, issue and renew library cards, place items on hold, process new library items, deliver curbside items, and answer general phone calls.

Responsibilities

• Familiarize patrons with all the various library services
• Issue and renew library cards
• Place items on hold
• Process new library items
• Deliver curbside items
• Answer general phone calls

Requirements

• High School Diploma or GED
• One (1) year of customer service or clerical experience
• Additional education cannot be substituted for experience

Qualifications

• Willing and able to work varied shifts including days, evenings, weekends, and holidays
• Flexible schedule that may vary from week to week

Skills

N/A

Benefits

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays.

Pay

N/A

Schedule

N/A

Selection Process

• Panel interview
• Criminal Background Screening
• Education & Experience Verification
• E-Verify
• Fingerprinting

To view the full job description, including work environment and physical demands, click HERE.

The City of Surprise is an EEO/ADA reasonable accommodation employer.