Library Aide - Makerspace
Andover Public Schools · Andover, MA · Today
OTHRFull-time
About the role
Under supervision of a Department Coordinator, assist patrons using the makerspace and provide outstanding customer service.
Responsibilities
- Assist patrons with their project from initial concept to final product
- Train patrons on all makerspace equipment, including all safety procedures
- Operate, maintain, calibrate, clean & troubleshoot makerspace equipment
- Track consumables & request more when appropriate
- Schedule equipment reservations for patrons
- Give tours of the makerspace
- Explain library policies
- Identify problem situations and seek help where appropriate to resolve the problem
- Perform related duties as required
Requirements
- High school diploma
Skills
- Proficiency with various hardware & software such as 3D printers, cutters, poster printer
- Excellent communication and customer service skills
- Excellent computer skills
- Strong interest in DIY making
- Ability to work independently
- Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism
Physical demands
- Sustained periods of standing
- Regular use of computer keyboard and equipment with intricate parts requiring eye-hand coordination and finger dexterity
- Practice proper safety procedures with potentially dangerous equipment
- Ability to lift and move equipment weighing 30 lbs.
- Duties performed in an extremely busy and comparatively noisy library environment
Schedule
Regular schedule includes late afternoons, evening, and weekend hours.