Library Aide - Makerspace

About the role

Under supervision of a Department Coordinator, assist patrons using the makerspace and provide outstanding customer service.

Responsibilities

• Assist patrons with their project from initial concept to final product
• Train patrons on all makerspace equipment, including all safety procedures
• Operate, maintain, calibrate, clean & troubleshoot makerspace equipment
• Track consumables & request more when appropriate
• Schedule equipment reservations for patrons
• Give tours of the makerspace
• Explain library policies
• Identify problem situations and seek help where appropriate to resolve the problem
• Perform related duties as required

Requirements

• High school diploma

Skills

• Proficiency with various hardware & software such as 3D printers, cutters, poster printer
• Excellent communication and customer service skills
• Excellent computer skills
• Strong interest in DIY making
• Ability to work independently
• Commitment to doing all work through a lens of diversity, equity, inclusion, and anti-racism

Physical demands

• Sustained periods of standing
• Regular use of computer keyboard and equipment with intricate parts requiring eye-hand coordination and finger dexterity
• Practice proper safety procedures with potentially dangerous equipment
• Ability to lift and move equipment weighing 30 lbs.
• Duties performed in an extremely busy and comparatively noisy library environment

Schedule

Regular schedule includes late afternoons, evening, and weekend hours.