Librarian I - Emerging Technologies

Salary: $51,919.02 annually

Location: May Memorial Library, NC
Job Type: Full-time, 40 hours per week, benefitted position

Job Purpose

Within this role the candidate will promote ACPL’s values and mission while following established policies and procedures. The purpose of this position is to serve the informational, reference, and reading needs of library patrons of all ages at ACPL and will be expected to perform any and all routine tasks necessary to the operation of the library system. This position works under the supervision of the Community Engagement Librarian.

While most hours are Monday – Friday, frequent monthly weekend or evening hours are required. This position will be scheduled to work at other library branches throughout Alamance County on a regular basis. The best candidate will possess a strong commitment to provide customer-focused service, a curious nature, and share an interest in learning, teaching, and trying new things. They must possess strong leadership qualities, excellent computer and communication skills, and a strong work ethic. This position will require presenting programs outside the library frequently, including at outdoor stops with our mobile vehicles.

Responsibilities

• Learns and teaches library staff and community members about digital resources and technology equipment.
• Develops training documentation, procedures, and policies for library technology and equipment, including Discovery Lab components, Chromebooks, hotspots, and any new emerging technologies added to our services/resources.
• Plans and presents digital literacy and technology-related workshops both in-person, online, and pre-recorded at the library branches and in the community, alone or in coordination with partners.
• Provides one-on-one help for patrons in conjunction with our mobile vehicles and Home Delivery services, and at partner organizations.
• Acts as the lead technology librarian and coordinates with coworkers in charge of technology at each branch.
• Works at the branch’s public service desks and on the mobile vehicles as scheduled, following established ACPL circulation policies and procedures.

Requirements

• MLIS or Bachelor’s degree with 3 years or more of increasingly responsible professional library experience in a public library.
• Experience with computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, databases, ILS systems, Overdrive, Hoopla, etc.
• Flexibility in scheduling is required.

Preferred Qualifications

• Experience working with diverse populations in community-facing roles strongly preferred.
• Bilingual (Spanish) is preferred.

Skills & Abilities

• Strong customer service orientation with the ability to provide respectful, equitable assistance to patrons of all backgrounds.
• Excellent oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, email, internet searching, and social media platforms.
• Ability to learn and apply library-specific technology, including ILS systems and electronic resources.
• Creativity in program planning, display design, and patron engagement.
• Strong problem-solving skills, sound judgment, and accountability.
• Ability to work independently and collaboratively within a team environment.

Physical Requirements

• Ability to stand and walk for extended periods; bend, reach, squat, and lift up to 40 lbs.
• Ability to push/pull loaded book carts and access materials on high and low shelves.
• Ability to effectively communicate with patrons and staff in a busy environment.

Benefits

• Health Insurance: Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment. Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.
• Dental Benefit: Alamance County offers one dental insurance (Delta Dental) plan for full-time employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of full-time employment.
• Vision Insurance: A voluntary vision program (Superior Vision) is available to full-time employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of full-time employment.
• Voluntary Benefits: Alamance County Government provides a variety of voluntary health-related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance, and more.
• Life Insurance: Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all full-time employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.
• Retirement Benefits: Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.
• Time Off Accruals:
  • Vacation Time: Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.
  • Sick Time: All County full-time employees earn 12 days of sick leave per year.
  • County Observed Holidays: Alamance County will observe the State of North Carolina Holiday Schedule.
• Wellness Benefits & Programming:
  • Employee Assistance Program: Confidential assistance for stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling, and dependent care resources. Free for County employees and available for household use. Help is available 24/7/365 by telephone.
  • Alamance County Employee Health Center: Available to employees and spouses covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Services include treatment of injuries or illnesses, monitoring chronic conditions, assistance with finding a Primary Care Provider, health education and counseling, triage, and referrals to specialists.
  • Additional benefits include bereavement pay, Paid Parental Leave, Wellness Leave, Volunteer Time Off (paid time) opportunities, and professional certification pay.
• Employee Fitness Center: Available for all County employees to use at their convenience during non-work hours (6:00 AM to 9:00 PM Monday-Sunday). Includes weight training equipment, cardio equipment, a small aerobics room, restrooms, changing room, and lockers.

Pay

The hiring salary range for this position will be based on experience and will range from $51,919 to $53,000.