Librarian - Technology

About the role

The City of Billings is seeking a Technology Librarian to support library services and programs. The Technology Librarian will have expertise in information technology, including hardware and software installations, and network maintenance.

Responsibilities

• Exercises technical and functional supervision over lower-level staff and volunteers.
• Provides proper guidance when assigning work.
• Prioritizes work assignments to lower-level staff appropriately.
• Provides proper training and assistance to lower-level staff when required.
• Oversees Library operations in the absence of Library managers.
• Reviews, selects, and orders Library materials in print, audiovisual and digital formats to suit needs of patrons.
• Manages the Library's collection of print, audiovisual and digital materials.
• analyzes, updates, and orders age-appropriate materials for various sections within the library.
• Assists in the development, implementation, and evaluation of programs and services in the assigned areas of service.
• Performs circulation duties using a computerized circulation system and bibliographic utility including checking books in and out, registering patrons, updating patron accounts, collecting fines, and creating special entries.
• Maintains public and staff areas of the Library through material & resource recovery and cleanup, shelves books and other resources, prepares for opening & closing, and equipment maintenance.
• Processes requests for interlibrary loans. Processes received items. Compiles statistics on number of loans and requests.
• Maintains and continually updates knowledge of new and existing library materials and resources.
• Actively participates in updating websites and social media platforms for the Library.
• Produces digital promotional materials for publications, websites, social media and other distribution. Contributes to Library newsletter.
• Participates in a variety of committees, boards, and task forces. Attends and participates in professional group meetings.
• Stays abreast of new trends and innovations in the field of library and information science.
• Initiates communication with patrons to determine needs for assistance in finding information or materials, obtains a library card or other resources or services.
• Instructs patrons and staff in the use of the Library and its resources and equipment. Performs & assists patrons in computer searches.
• Refers Library patrons to community organizations and other alternate resources not within the Library.
• Maintains local community contacts. Initiates, develops, and maintains positive relations with patrons and others as relevant to local library operations and services.
• Schedules and conducts orientation tours of the library for groups and individuals.
• Responds to and resolves inquiries and complaints.
• Performs & assists with public relations duties. Makes public speaking appearances before local groups and organizations.
• Promotes Library usage through programming, public relations, outreach, and tours.
• Develops age appropriate or target audience educational and promotional programs and delivers programs to target audiences.
• Provides instruction to patrons in the use of Library and online resources, and computer software and hardware.
• Provides in-depth information at the Reference Desk using authoritative resources to research and answer inquiries.
• Develops digital archive of historical documents, including selection, digitization, development of metadata, and online uploads.
• Staffs all public services in substitute capacity in the absence of other staff.
• Sets up and installs new computers for staff and patrons.
• Troubleshoots and repairs computers, hardware and software.
• Maintains, upgrades, customizes, and troubleshoots integrated library system software, hardware, and related components.
• Maintains, upgrades, customizes, and troubleshoots integrated system for automated check-in, check-out, materials handling and materials security.
• Supports staff and public operations for technology and telecommunication services.
• Supports the library foundation and friends of the library.
• Maintains and troubleshoots network connections including switches, servers, Wi-Fi, network devices and monitors.
• Maintains network connectivity with the City of Billings Information Technology department to ensure file server backup, email services and phone services.
• Utilizes support channels with City of Billings IT.
• Performs other duties as assigned.

Requirements

• Master's degree in library science or a related field; OR Bachelor's degree with specialized certification in the library or related field and more than one year of experience.
• Strong interpersonal skills.
• A current Montana driver's license or must be obtained within thirty (30) days of employment.

Skills

• Experience with city government and knowledge of department or function operations.

Benefits

N/A

Pay

$27.4844 - $30.3124 per hour. Salary reflects Step 1 and Step 3 of a 7-step pay scale. The salary will be dependent on the applicant's education, experience, and training.

Schedule

Monday through Friday, 8:15 a.m. to 5:15 p.m. with occasional Friday evening shifts as needed.