Liberal Studies Advisor (Student Services Professional III)

Job/Department Summary

Working independently, under general direction of program coordinator, incumbent provides complex and/or sensitive professional student service work, including but not limited to, individual and group academic advising, guidance, and program management to support recruitment, admission, enrollment, and graduation of students, advising regarding major requirements, and degree options in support of the University's focus on student success, retention, and graduation. Broader advising and counseling regarding career, learning, campus, and other issues is also provided.

Responsibilities

• Provides complex and/or sensitive professional student service work, utilizing both knowledge and judgment to advise prospective, new and continuing students on pathway options, procedures, and requirements for both program admission and graduation.
• Uses judgment and administrative planning to provide and implement creative solutions to existing and future problems to provide for functional operation of programs both within the department and in other departments and in the community.
• Maintains and manages general operations and processes of all major options, in conjunction and coordination with campus faculty and staff; reviews and evaluates records and transcripts; provides support with student registration and enrollment; monitors and maintains up-to-date major information, including database management.
• Collaborates with other University and school district personnel to facilitate student progress; serves as liaison between students and University personnel regarding major requirements.
• Fosters intellectual and personal development toward academic success and lifelong learning, by assisting and advising students in planning their educational career, in the learning of skills needed for academic success, and how to utilize the resources and services available on campus to ensure their achievement of a degree.
• Compiles advising-related reports and analyzes data to determine program needs.

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.
• A Master’s degree in a job-related field may be substituted for one year of the professional experience.
• Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences

• Prior experience and knowledge advising students about credential programs and PK-12 settings.
• Experience using Chico State systems, databases and software.
• Experience with analysis of data.