Liability Risk Manager
CoxHealth · Springfield, MO · 2 mo ago
SalesFull-time
Job Description
The Liability Risk Manager reports to the Administrative Director of Insurance and Risk Management and provides day-to-day management and strategic oversight of the healthcare system’s claims and liability matters.
- Directs the full lifecycle of professional liability, medical malpractice, general liability, workers’ compensation, and other high-risk claims, including investigation, evaluation, litigation management, resolution, and closure.
- Led complex and high-exposure matters; assesses legal liability, causation, damages, and trial risk; establishes, monitors, maintains, and justifies claim reserves; and ensures timely reporting and coordination with insurers, excess carriers, and reinsurers.
- Serves as the primary liaison with defense counsel, internal legal teams, paralegals, providers, and operational leaders, providing strategic oversight of litigation activities, including discovery management, motion practice, settlement negotiations, mediation, and trial preparation, while protecting the organization’s legal, financial, and reputational interests.
- Collaborates closely with Legal, Patient Safety, Regulatory Affairs, Medical Staff Quality, Compliance, Patient Experience, Security, Patient Financial Services, clinical partners, and leadership to identify trends, manage potentially compensable events, support disclosure and resolution efforts, and implement system-wide risk mitigation strategies.
- Promotes fiscal responsibility and a culture of safety, accountability, and continuous improvement across the healthcare system through data analysis, education, and multidisciplinary collaboration.
Education
- Required: Bachelor’s Degree
- PREFERRED: JD, Healthcare Degree (e.g., RN, BSN, MHA)
Experience
- Required: 5 years of professional liability claims experience
- PREFERRED: Experience in medical risk management, claims management, or litigation
Skills
- Strong understanding of medical malpractice and general liability claims processes
- Familiarity with healthcare operations, clinical risk, and patient safety principles
- Excellent analytical, organizational, and problem-solving skills
- Excellent investigative and research skills
- Ability to think critically and objectively in high pressure situations
- Ability to communicate effectively and professionally with clinicians, executives, legal counsel, insurers, and external stakeholders, both verbally and in writing
- Excellent judgment skills
- Extraordinary attention to detail
- High level of discretion and capability to manage sensitive and confidential matters
- Proficiency with claims management systems and data analysis tools
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Qualifications
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Pay
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Schedule
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