Liability Claims Specialist

About the role

We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions.

Essential Responsibilities

• Consult on and confirm coverage for commercial auto and commercial general liability claims.
• Adjudication of claims.
• Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.”
• Enter and maintain accurate loss information on a computer system during the claim process.
• Recommend and maintain accurate reserves within reserve authority.
• Negotiate and process interim and final settlements, within settlement authority.
• Research information for responding to questions and complaints posed by our insured’s, claimants, agency partners and fronting carriers.
• Monitor and control claims in litigation, utilizing our “Litigation Management” guidelines. Ensure suits are answered timely by counsel and the best interests of our insured’s and fronting carriers are protected.
• Participate in claim reviews and attending Risk Control Workshops when requested by agency partners or insureds. These could be in person or by phone.
• Maintain open and ongoing communication with our customers as noted in the “CRS Communication Expectations’ guidelines.
• Identify and pursue subrogation when applicable.
• Identify and report fraud when applicable.
• Help train and mentor Claims Specialist I position.
• Take part in company committees to help the management team develop new standards when warranted.
• Performs special projects and other duties as requested.

Qualifications

• Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Licensing: Active state specific Life & Health/Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.
• Experience: 3-5 years of adjusting property and casualty claims. Prior agency involvement preferred.

Benefits

• In addition to core benefits like health, dental and vision, also enjoy benefits such as: Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf!
• We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• Inclusion & Belonging Programs — Holmes Murphy is committed to celebrating every employee’s unique potential. Through inclusion and belonging initiatives, titled Uniquely United, not only do we offer employees a paid Diversity Day time-off option, but we also have a Uniquely United Committee, Employee Resource Groups, and development programs to advance our culture of belonging. We encourage employees to engage in ways that are meaningful to them to enhance their overall experience!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money.

Pay

The salary range for this role is $51,300– $88,400. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications.

Schedule

Details on the schedule are not specified in the job posting.