Liability Claims Adjuster

About the role

The Liability Claims Adjuster is responsible for the analysis and adjustment of minor to moderate commercial claims for Canal Insurance, a specialist in commercial trucking and specialty transportation insurance.

Responsibilities

• Verify coverage as new losses are received.
• Adjust claims on an inside basis, including investigating, evaluating, negotiating, documenting, and validating to conclusion within authority level.
• Work with attorneys assigned in the defense of insured and attend mediations and trials as a representative of the company as needed.
• Communicate with interested parties (insured, claimants, agents, attorneys, repair shops, lien holders) as appropriate.
• Monitor, with management consent, approved independent adjusters and attorneys in the field.
• Establish and maintain reserves and communicate with management when appropriate.
• Perform other duties as assigned by management.

Qualifications

• Bachelor’s degree and three years’ experience required, or five years of claims handling experience required.
• Adjuster’s license required.
• All internal candidates must have manager approval before submitting an application.

Skills

• Minimum of three years adjuster experience and Bachelor’s degree, or five years claims handling experience.
• Familiarity with basic insurance and tort law, and understanding of legal principles and terminology as they relate to insurance operations.
• Knowledge of basic medical terminology and procedures.
• Intermediate computer skills (word processing, spreadsheets, databases, Internet, e‑mail).

Physical Requirements

• Constant use of vision, hearing, and communication (oral and written, in person and via telephone).
• Frequent concentration, standing, walking, handling, reaching, and grasping.
• Occasional bending, kneeling, and lifting up to 25 lb.
• Heavy use of computer and office equipment.

Travel & Work Hours

• Occasional travel may be required.
• Periodic work outside of standard business hours or on weekends may be required.