Liability Claims Adjuster

Responsibilities

• Manage a caseload of liability claims from FNOL to closure with accuracy, urgency, and empathy.
• Analyze coverage against policy forms/endorsements; draft clear, defensible coverage positions and reservation/denial letters.
• Plan and execute investigations: recorded statements, scene/doc reviews, witness interviews, social/open-source checks as appropriate.
• Assess liability and comparative fault; apply jurisdictional standards and good-faith requirements.
• Evaluate bodily injury and property damage exposures (specials/general damages, future meds, wage loss); validate causation.
• Negotiate fair, timely settlements consistent with facts, policy, and venue; document rationale.
• Set and adjust reserves based on exposure; surface outliers early with tight file discipline.
• Cook up vendor and expert coordination with precise instructions and accountability.
• Manage litigated matters with panel counsel—strategy, discovery, budgets, reporting, and resolution planning.
• Communicate proactively with insureds, claimants/attorneys, brokers, and internal stakeholders—no black holes.
• Maintain meticulous notes, diary control, SLA compliance, and regulatory adherence.

Qualifications

• Liability adjusting experience required handling GL/BI/PD claims.
• Proven end-to-end file ownership: investigation, coverage analysis, valuation, negotiation, and closure.
• Strong writing and negotiation skills; comfortable delivering hard news respectfully.
• Working knowledge of claim regulations, time limits, and Unfair Claims Practices.
• Technically diligent: disciplined diary, clean documentation, accurate data.
• Active adjusting license(s) as required; ability to obtain additional licenses if needed.

Requirements

• 2-5 years of relevant experience.
• No travel required.
• High school or equivalent education.

Benefits

• Comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays.
• Eligible annual bonuses, equity and commissions may be available for some positions.

Pay

The expected salary range for this position is $80,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Schedule

Not specified.

Skills

Not specified.

Benefits

• Comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays.
• Eligible annual bonuses, equity and commissions may be available for some positions.

Pay

The expected salary range for this position is $80,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Schedule

Not specified.

Skills

Not specified.