Level III NICU Nurse Manager

General Duties

Lead the NICU 24/7 to ensure safe, high-quality nursing care. Oversee daily operations, staffing, and patient flow. Report to the Nursing Director of Women, Infants, and Children.

Department Duties

• Supervise all clinical and ancillary staff in the NICU.
• Mentor Clinical Managers and Resource Nurses.
• Manage schedules for both shifts.
• Ensure compliance with standards, policies, and regulatory requirements.
• Serve as an expert consultant on complex patient care.
• Review acuity data and adjust staffing appropriately.
• Track and report productivity each pay period with variance explanations.
• Review and correct statistical reports monthly.
• Oversee Kronos functions and timekeeping.
• Develop capital equipment lists and submit to the Director.
• Ensure timely handling of supplies, invoices, and contracts.
• Complete new hire and annual evaluations on time.
• Maintain current, compliant employee files and credentials.
• Investigate incidents and complete documentation and action plans.
• Support Clinical Managers and Resource Nurses on operations.
• Recognize staff and lead staff meetings and the Neonatal Operations Committee.
• Counsel staff effectively and on time.
• Represent the Director and NICU in committees and meetings.
• Monitor performance improvement results and trend data with the Director.
• Present improvement outcomes to staff.
• Provide direct patient care as needed.
• Assist with procedures and respond to emergencies.
• Collaborate continuously with the NICU Medical Director and NICU Director.
• Seek feedback and professional growth opportunities.

Required Qualifications

• Level III NICU Manager experience.
• At least 5 years of NICU experience.
• At least 3 years of full-time NICU leadership experience.
• Graduate of an accredited school of nursing.
• Current California RN license.
• BSN or BSN in progress with a defined completion date.
• Current AHA BLS certification.
• Current NRP certification.
• Neonatal Intensive Care certification (NCC or equivalent) or in progress with a defined completion date.

Required Skills

• Strong clinical competence and leadership skills.
• Professional communication and presentation skills.
• Ability to collaborate with the Nursing Director and Medical Director.

Preferred Qualifications

• Master's Degree in Nursing.
• NRP Instructor certification.
• Critical care transport experience.