Leisure Travel Agent
Signal Travel & Tours, Inc. · United States · 4 days ago
RemoteRemoteCustomer Service$54k–$63k/yrFull-time
Signal Travel & Tours, Inc. is hiring a Leisure Travel Agent to support traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery. This role focuses on travel planning, tours, reservations, ticketing, traveler communication, payments, and itinerary support for someone who can maintain accuracy while progressing work efficiently.
Responsibilities
- Coordinate leisure travel tasks including travel planning, tours, reservations, ticketing, traveler communication, payments, and itinerary support.
- Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
- Handle routine reservation or itinerary updates and keep travelers informed of next steps.
- Coordinate with internal teammates, travel suppliers, or service partners to obtain or confirm necessary information.
- Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
- Escalate complex fare, schedule, payment, or service issues with clear context for quick resolution.
Requirements
- Strong customer-service, organization, and follow-through skills.
- Comfort learning reservation systems, itinerary tools, CRM, spreadsheets, and email workflows.
- Careful attention to names, dates, prices, confirmations, and travel details.
- Clear written and verbal communication.
- Ability to manage multiple open traveler requests without missing deadlines or documentation.
- A pre-employment background check is required.
Pay
$54,000 - $63,000 per year
Employment type: Full Time
Work arrangement: Remote — United States
Experience level: Entry Level