Legal Systems Consultant

Progressive is dedicated to helping employees move forward and live fully in their careers. As a legal systems consultant on our Corporate HR and Legal Systems team, you’ll work closely with Legal Operations and House Counsel to support their processes and systems. As a liaison among business areas, vendors, and IT, you’ll ensure the services and functionality we need are in place and that we get the most out of our capital and resource investments. You’ll also provide operational support for all systems and software used by House Counsel. This is a remote position with occasional travel to an office for meetings and/or training.

Responsibilities

• Support Legal Operations and House Counsel processes and systems.
• Act as a liaison among business areas, vendors, and IT to ensure required services and functionality are in place.
• Maximize the value of capital and resource investments.
• Provide operational support for all systems and software used by House Counsel.

Requirements

• High School Diploma/GED equivalent or higher and a minimum of five years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements) or P&C experience in sales, service or claims.
• Successful completion of the Progressive-sponsored LEAP (Learn, Explore, Apply, Prepare) internship program or a minimum of 9 months completion of a Progressive-sponsored Business Systems Consultant loan in program.
• Bachelor's degree or higher and a minimum of two years experience in business systems (e.g., systems integration, implementing technology solutions, project management, process design and optimization, testing and troubleshooting systems, training and supporting users, ensuring compliance and security, gathering and documenting requirements) or P&C experience in sales, service or claims.

Skills

• Legal systems support experience; specifically, within the case litigation lifecycle and/or TeamConnect and iManage software.
• Two or more years of experience working with a vendor to resolve SaaS support incidents.
• Back-end systems experience in support, testing, and configuring the system of record to meet business needs.
• Experience working with various business groups to document their problems, consult on resolution, and coordinate with other groups for awareness and agreement.
• Familiarity with project delivery tools and methodologies such as Agile, Scrum, Kanban, or Waterfall.

Pay

$61,300 - $81,700/year

Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations